Practice Manager - Clayton

Only for registered members Clayton, United States

2 days ago

Full time $65,000 - $70,000 (USD)

Role: Practice Manager · Job Type: Full-Time · Reports To: Doctor, Director of Operations · Salary Range: $65,000.00-$70,000.00 · Description: The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role s ...

Job description

Role: Practice Manager

Job Type: Full-Time

Reports To: Doctor, Director of Operations

Salary Range: $65,000.00-$70,000.00

Description: The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role serves as a key member of the Amazing Smiles Orthodontics team, collaborating with Doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge.

Essential Job Functions:

Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
Assist in Marketing collaboration, organization, and execution
Manage and own bonus tracking and practice and team member KPIs
Assist with Doctor Schedule Templating and Team Member scheduling
Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)
Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops
Track all licensure and certification updates
Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)
Ensure compliance with payer and reimbursement policies
Manage invoice payment/receipt with CTS collaboration
Deliver excellent patient service and care (concerns, reviews, etc.)
Own training new Team Members and development/implementation of training manuals/plans
Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)

*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Essential Job Skills:

Strong interpersonal and communication skills to effectively communicate with the team, patients, and Doctor
Excellent leadership, motivation, team building, and training skills
Ability to understand and analyze P&L and financial statements
In-depth knowledge of orthodontic best practices and standards
Ability to problem-solve and retain talented team members through continued relationship building

Requirements

Minimum Requirements:

1-3 years of management experience
Valid driver's license

Preferred Requirements:

1-2 years recent experience in dental environment
1-2 years of orthodontic practice management experience

Benefits:

Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking for much of the day Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations) Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

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