Help Desk Analyst HDA2 A4 SC3 - Harrisburg, PA
1 month ago
Job summary
The Help Desk Analyst is doing call center work taking calls and helping people on the computer with logins resets and assistance getting through applications escalating tickets to tier two when necessary.Responsibilities
- Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.
Job description
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