No more applications are being accepted for this job
- Paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
- Oversees the daily schedule and seeks opportunity to maximize scheduling efficiencies.
- Ensures charts are organized, maintained, prepared and available for patient appointments.
- Works with practice Manager to ensure adequate inventory for all patient products.
- Responsible for opening and closing the clinic
- Takes incoming calls and makes outgoing calls when necessary.
- Initiates a partnership and builds rapport with patients by providing thorough and accurate information and addressing any patient questions or concerns related to their treatment plan
- Partner with clinical team to enhance understanding of dental procedures, treatment series, and interventions to enhance patient understanding.
- Ensures coordination of care by scheduling and reinforcing recalls, referrals to internal and external providers, and answering patient questions related to their care.
- Flexibility to travel to other WDG locations within a reasonable range as described in our Travel Policy as needed based on business need.
- Warm, friendly, engaging personality.
- Medical/Dental clinic or healthcare experience desirable, including strong knowledge of HIPAA compliance procedures.
- Strong computer skills including Microsoft Windows applications
- Knowledge of cash handling and payment procedures.
- Excellent customer service skills; ability to manage conflict; identify alternative means of communication as needed; and communicate effectively and professionally with patients and team members.
- Strong organizational skills with ability to prioritize and meet deadlines.
- Ability to interpret and follow guidelines accurately.
- Ability to change work schedules.
- Is flexible and willing to work at any location on a temporary basis when the need arises.
- A stable, dentist-owned private company with an eye on the future.
- Excellent benefits, including paid time off, 401K with generous company match, and medical dental, life and disability insurances. Tuition reimbursement.
- A culture of inclusivity and respect in line with our core values of Health, Compassion, Innovation and Integrity.
- Supportive community outreach dollars and encouragement to volunteer.
- Thorough employee orientation and onboarding.
- A provider and employer of choice in the Northwest for 50 years.
- Dental insurance + providers in over 50 general and specialty offices in OR, WA and ID.
- Dedicated to proactive care to facilitate the best possible outcomes.
Patient Care Advocate - Corvallis, United States - Willamette Dental Group
Description
Starting wage from $18.00 to $21 per hour, depending on experience.
Offering a generous new hire total compensation package which includes, but is not limited to:
High school diploma or equivalent required. Post-secondary coursework is desirable. Minimum 2 years customer service experience.
We provide:
We evaluate qualified candidates without regard to race, color, religion, sex, national origin, veteran status and other protected characteristics.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
This position may be exposed to PHI in the course of his/her duties, and will handle protected information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).