- Install, configure, and maintain computer hardware, software, and peripherals as well as troubleshoot and resolve hardware, software, and network issues in a timely manner.
- Monitor and maintain computer systems and networks to ensure optimal performance and security.
- Document IT processes, procedures, and troubleshooting steps for knowledge sharing, and collaborate with other IT Team members to implement and maintain IT policies and procedures.
- Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
- Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person and remote support.
- Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software.
- Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops, phones, printers, conference rooms, servers, and network devices.
- High school diploma
- Two to three years of relevant experience
- Associate's Degree in IT technical field
- Prior work experience with computers, Microsoft applications, networks
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IT Support Technician
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Cardinal / Detecto Scale Webb City, United StatesSummary/Objective · The IT Support Technician is responsible for providing technical support to end-users for both hardware and software, including diagnosing and resolving technical problems, within the company's manufacturing plant. · Essential Functions · Reasonable accomm ...
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Lab Support Technician
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Computer and Network Support Technician
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Lab Support Technician
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patient support technician
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Maintenance Technician
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Pharmacy Technician
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Automotive Technician
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Patient Care Tech
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IT Support Technician - Webb City, United States - Cardinal Scale Manufacturing Co
3 weeks ago
Description
Job Description
Job DescriptionSummary/Objective
The IT Support Technician is responsible for providing technical support to end-users for both hardware and software, including diagnosing and resolving technical problems, within the company's manufacturing plant.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work
Monday through Friday, 7:00 a.m. to 4 p.m.
Required Education and Experience
Preferred Education and Experience