Jobs
>
Henderson

    Telecommunications Specialist - Henderson, United States - Provalus

    Provalus
    Provalus Henderson, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Telecom Specialist

    The Telecom Specialist is responsible for maintaining and updating alarm management and notifications for a national telecommunications provider. The right candidate will have current and relevant experience supporting the following switch technologies including: DMS10, DMS100, SL100, GTD5, 5ESS, EWSD, and/ or DCO. Additional experience updating command lines within the switch environment and supporting additional requirements within the environment as needed. Additional responsibilities for this role including supporting a 24x7 NOC environment providing ongoing support and point of contact for network escalations.

    Key Responsibilities:

    • The Telecom Specialist is responsible all Telecommunications matters and day-to-day support of both centralized and end-user voice and telecom solutions with close collaboration with Network Engineering, and Corporate Real Estate for physical installations
    • The Specialist will plan and help execute enterprise-wide telecom-related projects and initiatives including day-to-day administration & operations, and support of telephony systems (including VoIP, TDM and legacy PBX systems)
    • This role entails regular 24x7 off-hours escalation responsibilities and will report to the Telecom Network Operations Manager
    • Develop, execute, maintain, and support technology for our first-class member call center
    • Standardization of alarms and notifications within switch environments using proprietary commands lines
    • Mitigate risks to Telecom service and ensure its availability by assessing, communicating, and triaging operational threats

    Qualifications

    • 2+ years networking infrastructure, service desk, or telecom networksupport environment required
    • Ability to communicate effectively (both verbally and written) with a variety of end-users and audiences
    • Working knowledge of TCP/IP and the OSI stack
    • Prior experience supporting an telecommunications provider environment required
    • Experience with one or more of the following switch technologies is required: DMS10, DMS100, SL100, GTD5, 5ESS, EWSD, and/ or DCO
    • Any process improvement or process related certifications a plus
    • Knowledge and understanding of all relevant industry standards
    • Knowledge and understanding of best practices for network operations service management
    • Familiarity with quality assurance procedures and scorecards
    • 2-or-4-year degree or relevant work experience in associated fields including Network Operations, Network Infrastructure, MIST highly preferred
  • Provalus

    Telecommunications Specialist

    4 days ago

    Provalus Henderson, United States

    Telecom Specialist · The Telecom Specialist is responsible for maintaining and updating alarm management and notifications for a national telecommunications provider. The right candidate will have current and relevant experience supporting the following switch technologies incl ...

  • RSR - Frontier

    Outside Connectivity Sales Manager

    4 days ago

    RSR - Frontier Kilgore, United States

    Outside Connectivity Sales Manager · At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business ...

  • Pearce Services

    Outside Plant Engineer

    1 week ago

    Pearce Services Kilgore, United States

    At PEARCE, we've got a career for you.Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering ...

  • Pearce Services

    Outside Plant Engineer

    3 days ago

    Pearce Services Kilgore, United States

    At PEARCE, we've got a career for you. · Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowe ...

  • Conterra Ultra Broadband

    VoIP Specialist

    2 weeks ago

    Conterra Ultra Broadband Longview, United States

    VolP Specialist · About Conterra · Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber ...

  • Spectrum

    Supervisor, Residential Market Development

    2 weeks ago

    Spectrum Kilgore, United States

    Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting the goals of soliciting new prospective customers. · MAJOR DUTIES AND RESPONSIBILITIES · Actively and consistently suppo ...

  • Spectrum

    Supervisor, Residential Market Development

    2 weeks ago

    Spectrum Kilgore, United States

    Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting the goals of soliciting new prospective customers. · MAJOR DUTIES AND RESPONSIBILITIES · Actively and consistently supp ...

  • Spectrum

    Supervisor, Residential Market Development

    2 weeks ago

    Spectrum Kilgore, United States

    Job Description · Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting the goals of soliciting new prospective customers. · MAJOR DUTIES AND RESPONSIBILITIES · Actively and ...

  • Spectrum

    Supervisor, Residential Market Development

    2 weeks ago

    Spectrum Kilgore, United States Full time

    Date posted: 04/22/2024 Requisition Number: Business unit: Marketing Location: Kilgore, Texas Areas of interest: Outside Sales, Sales Position Type: Full Time SDT410 Supervise the daily operations of a geographically assigned sales team that sells to our residential custome ...

  • City of Longview, TX

    SCADA Specialist

    1 week ago

    City of Longview, TX Longview, United States

    Salary : $47,049.86 Annually · Location : Longview, TX · Job Type: Full-Time · Job Number: · Department: Information Services · Division: SCADA · Opening Date: 01/22/2024 · Description · Performs duties of a professional SCADA Specialist, including constructing, deploying ...