Technology Specialist II@tech - Ceres - Ceres USD

    Ceres USD
    Ceres USD Ceres

    2 days ago

    Description

    CERES UNIFIED SCHOOL DISTRICT

    JOB DESCRIPTION

    Title:
    Technology Specialist II

    Reports To:
    Director of Information Technology

    Salary:
    Range 49


    Classification:
    Classified


    FLSA:
    Non-Exempt (hourly)
    Work Year: 12 Months - 261 Work Days

    Board Ratified: 3/12/15


    BASIC FUNCTION:
    Under the direction and supervision of the Director of Information Technology, performs and coordinates the necessary
    duties and functions to support technology for teaching and learning and to achieve the goals of the CUSD Technology
    Plan.

    REPRESENTATIVE DUTIES:

    • Provide desktop support in classroom and office settings, including maintenance, repairs, deployment, and
    upgrades of computers, software, and network servers and design cost and time effective work flow processes
    for Computer Specialists I staff to complete these tasks and projects.

    • Maintain computer hardware inventory and tracking of software programs.
    • Assist the Network Administrator with creating and supporting technology and database user accounts,
    security for personal folders, and electronic mail.

    • Assist the Network Administrator with LAN/WAN support, troubleshooting, and server/system management.
    • Provide database users with technical support, assistance with queries, and security for the district Student
    Information System.

    • Develop and support district internet websites and webmasters by providing training, design support, and
    programming as needed.

    • Assist in the design, set-up, specification, and support of multi-media systems, including video, music, sound,
    animation, and other visual and/or learning presentation applications.

    • Provide computer hardware, program software, and web based user support and training.
    • Answer and respond to trouble calls on the Technology Help Desk and monitor the Help Desk to insure that all
    requests are addressed in a timely manner.

    • Provide technical support and training to Computer Specialists I staff both one-on-one and during meetings.
    • Research and analyze technical issues relevant to Ceres Unified technology and provide updates and
    recommendations to the Director of Information Technology on these issues including, but not limited to,
    deployment of hardware and software and the patches and fixes necessary to maintain these systems

    • Attend staff meetings and in-service training as appropriate.
    • Perform other related duties as assigned.

    KNOWLEDGE AND ABILITIES:

    Knowledge of:
    Personal computers, hardware, related software, multi-media systems, and web based applications
    and functions.

    Ability to:

    • Set-up, operate, monitor, and maintain computer equipment.
    • Use software programs, computer hardware, and train others.
    • Read and understand equipment instructions and service manuals.
    • Troubleshoot, analyze, and research technology problems.
    • Understand and carry out oral and written directions and work independently without direct supervision.
    • Communicate effectively and accurately both orally and in writing.
    • Establish and maintain cooperative working relationships with co-workers.
    • Speak, read, and write English.

    EDUCATION AND EXPERIENCE:

    Education:
    High School Diploma or equivalent and training in computer technology.

    Experience:
    Requires five years of experience in using, maintaining, and working with computer technology, software
    programs, and electronic equipment.

    Special Requirements:
    Must possess a valid California Motor Vehicle Operator's license and maintain the minimum
    state vehicle insurance.

    PHYSICAL DEMANDS:
    The physical demands described here are representative of those that must be met by an employee to successfully
    perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
    disabilities to perform the essential functions.
    While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger,
    handle or feel objects, tools, or controls, talk, and hear. The employee is occasionally required to reach with hands
    and arms, climb or balance, stoop, kneel, crouch, or crawl.
    The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include
    close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Specific
    hearing abilities required by this job include the determination of sound direction and vocal clarity over a public address
    sound system.

    WORK ENVIRONMENT:
    The work environment characteristics described here are representative of those an employee encounters while
    performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with
    disabilities to perform the essential functions.
    While performing the duties of this job the employee regularly works inside in an office or classroom setting, and is
    required to drive to work sites. The noise level in the work environment is usually low to moderate
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