Tailored Care Management TCM - Raleigh, United States - Hope Services, LLC

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    Full time
    Description
    Why Hope Services? Hope Services, LLC is dedicated to providing and prioritizing only quality and effective behavioral health service delivery for children/adolescents and families experiencing mental health. In order to achieve this, our agency not only recruits and hires staff with experience and desire to work with our target consumer populations but also supports and is committed to the implementation and sustainability of evidence-based treatment models specific to our priority populations. Hope Services, LLC is dedicated to improving the lives of those we serve.
    This is a full-time, direct care position. Applicant must be at least 18 years of age, have a high school diploma (or equivalent), and have two (2) years of paid experience performing the following types of functions (listed below), with at least one year of paid experience working directly with behavioral/mental health clients.

    The primary responsibilities of the Extender are to:
    • Perform general outreach, engagement, and follow-up with members.
    • Coordinate services/appointments.
    • Engage clients in health promotion activities.
    • Share information with the Care Manager on the member's circumstances.
    • Make and track referrals.
    • Participate in case conferences.
    • Support the care manager in assessing and addressing unmet health-related resource needs.