Senior Systems Administrator - Tallahassee, United States - VR Systems

VR Systems Tallahassee, United States

3 weeks ago

Description

Company Mission Statement
At VR Systems, our vision is an elections community that conducts successful elections, every time.

To bring this vision into reality, we strive to provide the best products, services, and support to enable election officials to secure the public's trust in democracy.

Put another way, our teams work on things that have a higher purpose than simply making a profit.
Company Description
When applying for a job, we believe it's important for you to know about the workplace culture.

VR Systems, Inc

is a 100% employee-owned business and our company culture is family-like.

We are the leading voter registration and elections management company in Florida and have a growing market share in other states.

We are a fast-growing company of 45 people, forming a closely knit team of software engineers and customer support technicians.

The company has a reputation of providing effective software with a high level of customer service for elections administrators.

We are not a publicly traded company, and as such, we are not beholden to the demands of outside shareholders or investors; we make decisions that are in the best interest of our customers and our employees.

We are not a start-up company that could close shop if the next round of venture capital does not come through.

We are also not a large corporation or government agency with burdensome bureaucracy.

What we are is a small- to mid-sized company, and that smaller size allows us to be nimble and to make quick, agile adjustments in a constantly evolving IT field.

Job Description
The Senior Systems Administrator

oversees all IT operations for the company from managing desktop computers to participating in the planning and budgeting for the future corporate IT infrastructure.

The Senior Systems Administrator works closely with the DevOps manager to ensure alignment in technologies, monitoring practices, and disaster recovery.

They also work closely with the Security manager to insure appropriate security protocols are implemented and managed.

This individual is detail oriented and driven to accomplish all the work necessary to ensure smooth operations.

They are a problem solver with great time management skills and the ability to work independently or with other employee owners to resolve issues effectively and efficiently.

The Senior Systems Administrator reports to the Chief Operating Officer.

Mandatory Qualifications:
Seven+ (7) years of professional IT experience Windows systems administration
A bachelor's degree in Information Technology, Computer Science, Management Information Systems, or other related technology fields
Either live in Tallahassee, FL or are planning to move to the Tallahassee area
Must confidently pass rigorous fingerprint-based state and federal background screenings, as required by the nationwide agencies we work with (mandatory)
Does not require sponsorship to work in the U.S.; sponsorship is not available for this particular position
Essential Responsibilities

Oversee IT operations, systems and third-party providers
Collaborate on development of, manage and track organizational technology strategy (cloud, information systems, security, communication systems)
Develop, manage, and track the IT department's annual budget
Ensure smooth delivery and operation of IT services by monitoring systems' performance
Identify opportunities to leverage technology to improve corporate efficiency
Create processes and standards for selection, implementation, and support of systems
Administer and provide direction, guidance, and training to office staff on various IT systems
Act as the primary point of contact with third-party providers of technology
Responsible for end-to-end project management, support, service and execution of the IT integration processes
Review of current IT providers, nature of services, and terms
Owner of all communication and telecommunication expenditures; evaluate current providers and create efficiencies and optimize services provided
Fully understand, provide guidance, and administer Company policies and procedures accurately and consistently; manage the various compliance requirements throughout the organization
Establish or upgrade IT procedures as needed while recommending changes to improve the efficiencies to minimize manual administration, workflow bottlenecks and repetitive data entry
Manage system infrastructure including databases, firewalls, and other software and hardware
Provide technical support for both hardware and software issues that may arise
Make recommendations for future server and software upgrades and implement changes
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Follow security protocol and ensure security through access controls, backups, and firewalls
Establish backup systems, verify that the backups have been completed, and test the backups
Perform disaster recovery (DR) activities as needed
Build and maintain internal wiki with technical documentation, manuals, and IT policies
Study technical and patch literature to keep abreast of the latest technologies and patch updates
Assist in integrating new applications and technologies into the current system
Analyze requirements then disseminate, evaluate, articulate, and design solutions
Create technical documentation for reference and reporting
Research and implement ideas to improve system performance and impact availability
Job Requirements and Qualifications

Working knowledge of current security protocols and threats
Experience in analysis, implementation, and evaluation of IT systems and their specifications
Experience in controlling information technology budgets
Have at least three (3) years of Windows administration experience (required)
Have working knowledge of SQL, including administration of SQL Server or MySQL databases
Have networking experience (nice to have)
Have worked with AWS, Microsoft Azure, or other cloud hosting services
Are able and available to work 40 hours/week, Monday-Friday, with flexible hours as needed
Are effective at communicating with customers, colleagues, and management
Ability to sit at a desk for one or more hours at a time
Ability to operate a computer and other equipment in the office
Ability to work on multiple tasks and assignments throughout the day
Ability to infrequently lift objects like displays, servers, etc. up to 50 lbs unassisted
Ideal Personality Traits

Thrives on solving IT problems and keeping things running smoothly with an emphasis on stability
Looks for ways to continually improve systems and processes
Loves helping others
Believes in follow-through and solving issues completely
Ability to self-prioritize and awareness of each task's importance
Likes writing and documenting IT solutions so they're easier to resolve next time
Loves working as a team player and collaborating
Excellent time management
Thinks big picture, stays focused on today while looking at the future
Enjoys continually learning about new technologies and their capabilities
Is looking for more than just a "job" and wants a stable career with a growing company
Wants to work for a company that has a higher purpose than simply making a profit
We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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