Utilities Operations Supervisor - Indianapolis, IN

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve th ...

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly recently announced a $4.5 billion investment to create the Lilly Medicine Foundry, a new center for advanced manufacturing and drug development. The first-ever facility of its kind, combining research and manufacturing in a single location, the Medicine Foundry will allow Lilly to further develop innovative solutions to optimize manufacturing processes and increase capacity for clinical trial medicines, while also reducing costs and environmental impact.

The LMF Utilities Operations Supervisor is responsible for overseeing utility operations. This includes ensuring the safe and uninterrupted generation and distribution of utility services to meet the Foundry's needs effectively. The role demands strong leadership and direct supervision of operators, including hiring, training, coaching, and development. The Supervisor integrates daily oversight of processes, equipment, facility, and personnel to safely produce quality products. Additionally, the Shift Supervisor must be adept at troubleshooting, problem-solving, proposing solutions, and supporting the implementation of improvements within their areas of responsibility.

The Utilities Supervisor leads a team/shift that operates and maintains all utility systems (high purity water, compressed air, steam, chilled water, glycol, city water and sewers). This position is responsible for ensuring that all UMS alarms for the Foundry are monitored and responded to appropriately, while maintaining safe, compliant, and cost-efficient operations.

Key Objectives/Deliverables
Drive the safety culture and HSE compliance in daily work

• Comply with all HSE aspects and support departmental HSE plans
• Participate in and promote the use of all safety programs.
• Participate in self-assessments for HSE programs.
• Lead monthly safety meetings.
• Provide a safe working environment by continued development of the safety strategy efforts to help drive continuous improvement and accountability.
• Engage the team in safety initiatives.

Quality

• Have sufficient technical proficiency of unit operations in order to solve problems and conduct effective investigations (safety, environmental, quality)
• Ensure that operators are trained, qualified and fit to do their daily work.
• Ensure understanding and compliance with established procedures and policies (safety, environmental, quality, production, human resources, maintenance…)
• Ensure equipment and facilities are maintained in a manner fit for use.
• Maintain a state of inspection readiness.
• Ensure documents related to operations are accurate and executed as written using good documentation practices.
• Ensure all service level agreement excursions are reported as observations.

Operational Excellence

• Authorize overtime to ensure the shift is properly staffed to conduct the operations in a safe and compliant manner
• Ensure the Utility operations functions are performed in timely, proactive, compliant, and cost-effective manner.
• Engage in process team initiatives; evaluate proposed changes in processes or equipment and influence the outcomes and design.
• Support communications between shifts and the functional teams to sustain and improve communications.
• Ensure continuous supply of utilities to customers within service level agreement parameters.
• Demonstrate the ability to provide leader-led training to qualify employees to operate utilities process systems.

Productivity and Continuous Improvement

• Apply technical expertise and background to ensure all plant utility systems are maintained in a high state of readiness and participate in the long-term upgrade/replacement strategy development.
• Effectively (clearly and accurately) make and communicate decisions to staff and management including communicating the rationale behind decisions made
• Working with other Supervisors, Process Teams, and Operators to identify opportunities to reduce and prevent issues from occurring (targeted continuous improvement)
• Communicating operations floor issues (safety, environmental, quality, etc.), status of operations to process owners in a timely manner
• Understand the BCP and emergency management and site outage practices.
• Partner with the maintenance leader to create and improve job plans and procedures and efficiently coordinate and schedule maintenance activities.
• Act as a liaison between Process Teams and Operators
• Partner with engineering to create and improve UMS operator actions to ensure operators take appropriate action when alarms are received.

People

• Oversee development of performance management plans for operations personnel. Conduct at least three check-ins annually (Set objectives, mid-year, and final review).
• Develop direct reports by identifying skill gaps, ensuring the availability of appropriate training, provide coaching and address performance issues.
• Deal effectively with team members that are not meeting their Performance Management plan goals.
• Working with other Supervisors, Process Teams, and Operators to identify opportunities to reduce and prevent issues from occurring (targeted continuous improvement)
• Develop and maintain productive relationships with the user community to proactively understand their needs and provide utility services to enhance their abilities to meet the corporate objectives of the LTC customer base.

Basic Requirements

• High School diploma or equivalent
• Mechanical aptitude.
• Ability to communicate effectively both oral and written.
• Ability to set expectations and to monitor results.
• Willing to respond to call-in and scheduled overtime work.
• Must be capable of lifting 40 lbs.
• Must be able to withstand exposure to temperature variations while performing work outside in winter and summer weather conditions.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Preferences

• Bachelor's or associate Degree in science, engineering, or technical field
• Previous experience in utility operations or directly supporting a pharmaceutical manufacturing operation.
• Leadership experience
• Skills in providing/receiving feedback and creating employee development plans
• Basic computer skills (desktop software) are required.
• Understanding of FDA guidelines and cGMP requirements.
• Excellent interpersonal, written and oral communication skills
• Strong organizational skills and ability to handle and prioritize multiple requests.
• Strong technical aptitude and ability to train and mentor others.
• Knowledge of lean manufacturing principles
• Ability to work with a team, make independent decisions, and influence diverse groups.
• Ability to instill teamwork within the shift and demonstrate key interpersonal skills.
• Ability to communicate verbally and in writing to various audiences, particularly one-on-one coaching and feedback with direct reports.

Other Information

• Initial location at Lilly Technology Center, Indianapolis and/or Foundry Temporary Office location (Carmel, IN).
• Permanent location at the new Lilly Medicines Foundry in Lebanon, Indiana.
• Hazardous operations exist in Utilities area, involving the use of, caustic, steam, high pressures, and high temperature Utility systems.

• Operations is 24/7/365

• Initial shift will be Mon-Fri dayshift (8hrs), once Utilities Operations start (~2027) shift will be 12/hr dayshift.

• Ability to work overtime as required

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$ $64.52

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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