- Accepting applications
- Open & closing dates
- Salary
- Pay scale & grade
- Help
- Durham, NC 1 vacancy
- Remote job
- Telework eligible
- Travel Required
- Relocation expenses reimbursed
- Appointment type
- Work schedule
- Service
- Promotion potential
- Job family (Series)
- Supervisory status
- Security clearance
- Drug test
- Position sensitivity and risk
- Trust determination process
- Announcement number
- Control number
- Internal to an agency
- Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT;
- Providing established standardized competency based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers;
- Providing established standardized competency based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs;
- Participating in performance improvement activities aimed at improving the efficiency of the patient telehealth processes;
- Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures;
- Coordinating clinic set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource based scheduling;
- Supporting designated complex telehealth programs that require advanced technical skillsets'.
- Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment;
- Serving as a telepresenter, within scope of practice, during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter;
- Serving as an imager and manager of clinical data for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines;
- Maintaining knowledge of and skill in applying an extensive body of rules, procedures, and operations in telehealth-related technologies and a variety of computer hardware and software used for telecommunications, data entry and retrieval, record maintenance, document and report generation;
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Experience and Education.
- Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
- Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation (Transcripts Required). OR
- Experience/
- Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR
- Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
- Certification. None
- English Language Proficiency. A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See chapter 2, section D, paragraph 5a, this part.
- Benefits
-
Lead Health Technician
2 weeks ago
Veterans Health Administration Durham, United StatesSummary · The Lead Ophthalmology Technician will respond to the needs of the staff ophthalmologists, the supervisory technician or other designated administrative supervisor who will maintain daily supervision and guidance. Independent work is an integral part of the position. T ...
-
Behavioral Health Technician
6 days ago
Accanto Health Durham, United StatesAt Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who provide a full continuum of care that's individu ...
-
Behavioral Health Technician
4 weeks ago
Duke University Durham, NC, United StatesDuke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comforta ...
-
Behavioral Health Technician
4 weeks ago
Accanto Health Durham, NC, United StatesAt Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who provide a full continuum of care that's individu ...
-
Behavioral Health Technician
3 weeks ago
Duke University Durham, NC, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Regional Hospital · Pursue y ...
-
Behavioral Health Technician- Nights
4 weeks ago
Accanto Health Durham, NC, United StatesAt Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who provide a full continuum of care that's individu ...
-
Behavioral Health Technician
1 month ago
Accanto Health Durham, United States Full timeBehavioral Health Technician/Mental Health · At Veritas Collaborative, we envision a world in which all people with eating disorders, their families and communities, have access to best-practice care and hold hope for a cure. Our teams are passionate, talented individuals who pro ...
-
Duke Health Durham, United States RegularBehavioral Health Technician-DUHS-Float Pool-Night Shift · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: DUKE HOSPITAL Date: May 15, 2024 At Duke Health, we're driven by a commitment to compassionate care ...
-
Duke University Durham, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke University Hospital · Pursue ...
-
Behavioral Health Technician
1 week ago
Healthcare Recruiting Raleigh, United StatesRegistered Behavior Technician · As a Registered Behavior Technician (RBT), you'll have the opportunity to work with children diagnosed with autism and make a positive impact in their lives. · At our organization, we're on a mission to change the world for children with autism, a ...
-
Mental Health Technician
1 week ago
Horizon Health Raleigh, NC, United States Full time*Mental Health Technicians (Full Time- Day & Night Shifts ) - Erwin, NC**Horizon Health*, in partnership with Good Hope Hospital, in *Erwin, NC*, is seeking at our 16-bed adult inpatient psychiatric program one full time *Mental Health Technicians* for Day & Night shifts. The *Me ...
-
Mental Health Technician
4 days ago
WakeMed Raleigh, United StatesAbout WakeMed: · Mental Health & Well-Being Hospital - WakeBrook provides innovative solutions to address the mental health issues among adults in our community. · WakeBrook will serve adults in need of inpatient care for psychiatric illnesses. This is an exciting opportunity to ...
-
Behavioral Health Technician
6 days ago
UNC Health Care Raleigh, United States**Description** · Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · Under close supervision, responsible for providing a safe, supportive and therapeu ...
-
Health Care Technician I
3 days ago
State of North Carolina Granville County, United StatesNOTE: If you are a current NC State Government employee, you will not be considered for a temporary assignment. Temporary Solutions cannot accommodate dual employment. Individuals hired into a temporary State job must be fully qualified for the job. Solutions, Health, Technician, ...
-
Health Care Technician II
3 weeks ago
State of North Carolina Wake County, United StatesNOW ELIGIBLE FOR A $2,000 SIGN-ON BONUS To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee subject to the State Human Resources Act. The H Technician, Health, Medical T ...
-
Health Care Technician II
3 weeks ago
State of North Carolina Oxford, United StatesThis is a repost, previous applicants will need to reapply. · *SIGN-ON BONUSES NOW BEING OFFERED* · A Sign-on bonus of $2500 for the successful applicant(s) of this posting. · See eligibility for Sign-on Bonus below in the Supplemental and Contact Information section. · Murdoch ...
-
Health Care Technician Lead
3 weeks ago
State of North Carolina Oxford, United StatesCentral Regional Hospital · We are currently recruiting for multiple Health Care Technician Leads at Central Regional Hospital (CRH) on the Nursing Performance Unit (NPU). · The primary purpose of this position is to assist in planning and implementing specific training programs, ...
-
Health Care Technician I
3 weeks ago
State of North Carolina Oxford, United States* SIGN -ON BONUS NOW BEING OFFERED* · A Sign-on bonus of $2,000 for the successful applicant(s) of this posting. · See eligibility for Sign-on Bonus below in the Supplemental and Contact Information section. · Central Regional Hospital · We are currently recruiting for Health Car ...
-
Health Care Technician I
3 weeks ago
State of North Carolina Oxford, United StatesNOTE: If you are a current NC State Government employee, you will not be considered for a temporary assignment. Temporary Solutions cannot accommodate dual employment. · Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's ...
-
Health and Wellness Recovery Technician
3 days ago
iCRYO - North Carolina Raleigh, United StatesJob Description · Job DescriptionCompetitive pay with Monthly Bonus Opportunities · iCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members a ...
Health Technician - Durham, United States - Department of Veterans Affairs
Description
Summary
The Health Technician (Telehealth Clinical) - Advanced provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.), with duties that may require travel.
Primary responsibilities of the incumbent include:
delivering established telehealth competency based training for clinicians and telehealth staff members.
Learn more about this agency
Help
Overview
1 vacancy in the following location:
CBTA LD
This job is open to
Clarification from the agency
Open to current, permanent VHA employees.
Videos
Help
Duties
The duties of the Health Technician (Telehealth Clinical) - Advanced position include, but are not limited to:
Telework:
Ad-hoc
Virtual:
This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report:
Not required
Help
Requirements
Conditions of Employment
Basic Requirements:
Education Combination:
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable
Examples are listed below:
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.
Health Technician (Telehealth Clinical), GS-7 (Advanced)Experience. One year of experience equivalent to the next lower grade level (GS-06).
To be creditable, this experience must be equivalent to the next lower grade level, GS-6, and demonstrate the knowledge, skills, and abilities associated with current Health Technician (Telehealth Clinical) responsibilities.
Experience at this level includes, but is not limited to:screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care; communicating effectively with administrative and professional staff, and obtaining assistance for issues that may arise or backlogs that cannot be resolved in a timely manner.
Responsible for performing imaging duties in accordance with VHA national telehealth guidelines such as:capture and transmission of clinical images and/or data, obtains consent as necessary, generates consults according to established procedures for each telehealth specialty, transmits images or clinical data to the electronic medical record, provides patient education regarding general anatomy, disease processes and prevention as appropriate, and takes appropriate action based on the providers' findings and recommendations.
Responsible for facilitation of real-time Telehealth encounters by providing hands on assistance and reporting clinical observations under the direction of a licensed independent Practitioner or clinical specialist; schedules, confirms and coordinates Telehealth services between internal and external VA and non-VA sites; analyzes own work flow to determine potential problem areas and recommends corrective action to improve coordination between various units/facilities; has regular contact with the Facility Telehealth Coordinator to work out process issues, equipment needs, problems, data collection and any other logistical issues; responsible for conducting routine inventories and consistently tracking location/status of Telehealth technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.
AND
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Ability to use independent technical judgment to analyze, evaluate and resolve problems.
(b) Knowledge of quality control and assurance procedures and principles of performance improvement.
(c) Ability to function effectively between competing priorities.
(d) Knowledge of proper maintenance and troubleshooting of telehealth equipment.
(e) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(f) Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
(g) Ability to perform successful knowledge transfer regarding the use of telehealth technologies.
References:
VA H
ANDBOOK 5005/96 PART II APPENDIX G50
The full performance level of this vacancy is GS-7.
Physical Requirements:
The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients.
The work requires above average agility and dexterity.The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.
EducationIMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education
For further information, visit:
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive , VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy).
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR
AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.