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- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
- Serve as on-call support for group homes
- Ensure payroll and billing is completed accurately and timely
- Oversee the Accounts Payable for group homes
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person's Individual Program Plan
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
- Serve as member of agency management team
- Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
- Other duties as assigned
- Degree in Nursing or Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience
- Two years supervisory experience preferred
program manager - Winston-Salem, United States - BrightSpring Health Services
Description
PROGRAM MANAGER
Job Locations
US-NC-WINSTON SALEM
ID
Line of Business
ResCare Community Living
Position Type
Full-Time
Pay Min
USD $30.46/Hr.
Pay Max
USD $30.46/Hr.
Our Company
ResCare Community Living
Overview
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
Qualifications
About our Line of Business
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit Follow us on Facebook and LinkedIn.
Salary Range
USD $30.46 / Hour