Customer Support Associate - Newtown - EnergyHub

    EnergyHub
    EnergyHub Newtown

    12 hours ago

    $38,000 - $62,000 (USD) per year *
    Description

    About the Role:

    • Provide email support to our program applicants and participants.
    • Manage a trouble ticket queue to track issues from initial report to resolution.
    • Collaborate with internal teams to identify systemic issues and recommend improvements to products and processes.

    To be successful in this role, you will need strong communication skills, problem-solving abilities, and a passion for delivering excellent customer service. We offer competitive pay rates of up to $25 per hour as well as additional benefits such as 100% paid medical coverage and a 401k match. 

    The ideal candidate will be able-bodied (Ensures overall health ) and have experience working remotely or independently.

    * This salary range is an estimation made by beBee
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