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    Director of Operations - Columbus, United States - Juvly Aesthetics

    Juvly Aesthetics
    Juvly Aesthetics Columbus, United States

    3 weeks ago

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    Description

    Job Title:
    Director of Operations, Juvly Aesthetics

    Job Summary:


    The Director of Operations at Juvly Aesthetics is responsible for overseeing and managing the company's day-to-day operations, ensuring efficient and effective delivery of high-quality aesthetic services.

    The Director of Operations will lead and motivate teams, optimize processes, and drive the company's growth and profitability.

    Key Responsibilities:

    • Develop and implement operational strategies aligned with the company's goals and objectives.
    • Manage and optimize the performance of various departments, including clinical staff, sales, customer service, and administrative functions.
    • Hire, train, and develop a high-performing team, fostering a positive and collaborative work environment.
    • Set and monitor key performance indicators (KPIs) to measure and improve operational efficiency and effectiveness.
    • Oversee the development and implementation of policies, procedures, and best practices to ensure compliance with industry regulations and standards.
    • Monitor and analyze financial performance, making data-driven decisions to optimize profitability and growth.
    • Collaborate with the executive team to develop and execute strategic initiatives and drive continuous improvement.
    • Build and maintain strong relationships with key stakeholders, including clients, vendors, and partners.
    • Identify and mitigate operational risks, ensuring the highest standards of safety and quality.
    • Stay up-to-date with industry trends and innovations, incorporating best practices into the company's operations.

    Requirements:

    • Minimum of 7 years of leadership experience in operations management, with a proven track record of successfully managing a business unit or region in a retail or service-oriented industry (e.g., Dillard's, Nordstrom, or similar).
    • Demonstrated ability to lead and develop high-performing teams, driving operational excellence and customer satisfaction.
    • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
    • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and build strong relationships with key stakeholders.
    • Solid understanding of financial management and budgeting principles, with experience in driving profitability and growth.
    • Knowledge of healthcare regulations and compliance requirements is a plus.
    • Proficient in using various software tools, including Microsoft Office and ERP systems.
    • Strong leadership and strategic thinking abilities, with a focus on driving growth and profitability.
    • Passion for delivering exceptional customer experiences and a commitment to continuous improvement.
    • Willingness to travel to different clinic locations as needed.

    Location:
    This person can report to any of our Ohio offices as their home base (Cleveland, Columbus, or Cincinnati)

    Reports to:
    Chief Operating Officer (COO) or CEO

    Direct Reports:
    Department Managers (Clinical, Sales, Customer Service, and Administration

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