Customer Service Incident Agent - Canton - Prestige Capital Group

    Prestige Capital Group
    Prestige Capital Group Canton

    1 week ago

    Description

    Prestige Capital Group is the owner and operator of Prestige Car Wash and Gas we are looking for a self-motivated customer service representative who understands and can empathize with clients' feelings and needs while still maintaining the integrity of the company's policies, procedures and values. We are looking for talented candidates to be our Customer Service Agents.
    This position is an in-office Monday - Friday for a take charge individual capable of managing multiple tasks and responsibilities, with a focus on superior customer service which requires excellent written and verbal communication skills.
    Job description:
    As Customer Service Agent, you will: be responsible for but not limited to

    • Work through customer reports, review camera footage to confirm or deny customer claim
    • Partner with the Customer Service Manager to answer incident report questions filed by customers
    • Work with leaders to come to conclusions on customer claims and report back to the customer on the outcomes
    • Work with 3rd party vendors to order parts and obtain best quotes on parts ordered
    • Work with Body Shops to obtain estimates for body work on vehicles
    • Answer emails and calls from customers regarding their monthly car wash membership plans
    • Conduct thorough billing research based on customer requests to assist with refunds, cancelations or provide explanations to customers
    • Remain composed and professional when handling difficult customers, be able to stay in line with company policy while delivering difficult messages to customers
    • Provide world class service to our customers with a positive attitude and welcoming words striving to assist their needs while still maintaining the policy and procedures of the company
    • Assist other individuals within the office on daily tasks and assignments to help expedite projects
    • Make outbound calls to vendors or customers to get follow up information on their relationships with us, complete research or deliver status updates
    QUALIFICATIONS: 2 years of experience with customer service preferred along with proficiency in computer operations and software including Microsoft Office Suite not limited to Word, Excel & Outlook. Must have strong written and verbal communication skills, positive attitude, strong work ethic and organized.
    Job Types: Full-time 40 - In Office Role - Canton MA
    Benefits and Compensation:
    • Compensation from $23-$25 per hour based on experience.
    • Full Benefits Package: Medical, dental, vision, 401(k) with match, and more (available to full-time employees)
    Schedule:
    • Day shift
    • Monday - Friday based on full time schedule) in Office
    Ability to commute/relocate:
    • Canton, MA: Reliably commute or planning to relocate before starting work (Required)
  • Work in company

    Customer Service Incident Agent

    Only for registered members

    We are looking for self-motivated customer service representatives who understand and can empathize with clients' feelings and needs while still maintaining the integrity of the company's policies procedures and values. · Work through customer reports review camera footage to con ...

    Canton, MA

    1 day ago

  • Work in company

    Surgical Assistant

    Only for registered members

    Assists with critical procedures and tasks related to the specific training, score and orientation. · Anticipates the needs of the surgeon and other team members with respect to the requirements for the surgical procedure. · ...

    Canton $37 (USD)

    2 weeks ago

  • Work in company

    Surgical Assistant

    Only for registered members

    Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. · ...

    Canton $37 (USD)

    1 month ago

  • Work in company

    Ramp Agent

    Only for registered members

    Ramp Agents facilitate the turnaround of aircraft and perform various tasks such as loading and offloading baggage and cargo. · Maintain safety and security of the ramp. · Marshal aircraft on the ramp. · Courteous handling of customer baggage and airfreight. · ...

    Canton, OH

    1 month ago

  • Work in company

    Facility Intervention Administrator

    Only for registered members

    The Indian River Juvenile Correctional Facility is seeking a Facility Intervention Administrator to assist the facility Superintendent by implementing and monitoring state-wide DYS policy related to facility security. · Serve as liaison between Superintendent/Direct Deputy Superi ...

    Massillon $32.35 - $46.09 (USD)

    1 month ago

  • Work in company

    Nurse 1

    Only for registered members

    DYS is seeking a Nurse (Registered Nurse, RN) to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · The ideal candidate will be a strong leader with a solid nursing background and a passion to habilitate youth. · ...

    Massillon Full time

    4 days ago

  • Work in company

    Facility Intervention Administrator

    Only for registered members

    The Indian River Juvenile Correctional Facility seeks a Facility Intervention Administrator to implement state-wide DYS policy related to facility security. The role will serve as liaison between Superintendent/Direct Deputy Superintendent/Facility OA and facility staff. · The ad ...

    Massillon, OH

    1 month ago

  • Work in company

    Psychiatric/DD Nurse

    Only for registered members

    DYS is seeking a Psychiatric/DD Nurse to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · Provide professional nursing care to youth; administer medications and treatment as ordered by physician, assist with physical examinations, take and r ...

    Massillon $34.96 - $48.90 (USD)

    3 weeks ago

  • Work in company

    Nurse 1

    Only for registered members

    DYS is seeking a Nurse 1 (Registered Nurse, RN) to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · ...

    Massillon $33.45 - $46.79 (USD)

    4 weeks ago

  • Work in company

    Nurse 1

    Only for registered members

    DYS is seeking a Nurse to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · ...

    Massillon $33.45 - $46.79 (USD)

    1 month ago

  • Work in company

    Nurse 1

    Only for registered members

    DYS is seeking a Nurse to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · Provide professional nursing care to youth;Makes nursing rounds; takes and records initials; prepares and administers prescribed medications and ordered treatment pla ...

    Massillon $33.45 - $46.79 (USD)

    4 days ago

  • Work in company

    Nurse 1

    Only for registered members

    DYS is seeking a Nurse to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · ...

    United States of America - OHIO - Stark County - Massillon

    1 day ago

  • Work in company

    Psychiatric/DD Nurse

    Only for registered members

    DYS is seeking a Psychiatric/DD Nurse (Registered Nurse, RN) to deliver medical services to youth at the Indian River Juvenile Correctional Facility. · ...

    Massillon, OH

    2 weeks ago

  • Work in company

    Airport Ramp/Customer Service Supervisor FT

    Only for registered members

    We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. · Responsible for leading a team of agents and providing customer service to passengers for al ...

    North Canton, OH

    1 week ago

  • Work in company

    Airport Customer Service Agent

    Only for registered members

    Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services and any other queries or complaints. · ...

    North Canton, OH

    1 month ago

  • Work in company

    Fraud and Information Security Analyst

    Only for registered members

    The Fraud & Security Analyst is responsible for detecting and preventing fraudulent activity monitoring system security maintaining compliance with regulatory standards and supporting both internal and external audits Monitor consumer broker or agent activity for suspicious patte ...

    Fairlawn $68,400 - $90,000 (USD) Full time

    5 days ago

  • Work in company

    Kubernetes, Container Security

    Only for registered members

    · We are seeking a Cybersecurity Engineer to provide design and engineering expertise for the Cybersecurity organization to application support teams delivering external and internal services. · Bachelor's degree · ...

    Akron

    1 month ago

  • Work in company

    PAAR Laboratory Research Operations Lead Technician

    Only for registered members

    The PAAR Laboratory Research Operations Lead Technician plays a critical role in supporting high-containment laboratory and animal research operations within BSL3 and BSL3AG environments. · ...

    Wooster, OH

    1 month ago

  • Work in company

    PAAR Laboratory Research Operations Lead Technician

    Only for registered members

    The PAAR Laboratory Research Operations Lead Technician plays a critical role in supporting high-containment laboratory and animal research operations within BSL3 and BSL3AG environments. · Comprehensive setup of research rooms and laboratories. · Operates and validates steriliza ...

    Wooster Full time

    1 month ago

  • Work in company

    Fraud and Information Security Analyst

    Only for registered members

    The Fraud & Security Analyst is responsible for detecting and preventing fraudulent activity. · Monitor consumer, broker, or agent activity for suspicious patterns indicating potential fraud or misuse. · Investigate fraud incidents and prepare detailed incident reports. · ...

    Akron, OH

    4 days ago

  • Work in company

    Surgical Assistant

    Only for registered members

    Join Cleveland Clinic Akron General's Bath Health and Wellness Center and become part of a top healthcare system in Akron. · This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness pro ...

    Akron $27.65 - $42.17 (USD)

    1 month ago

Jobs
>
Canton