resident monitor - New Orleans, LA , USA, United States - Volunteers of America - Greater New Orleans

Description

The Residential Monitor is responsible for monitoring the ongoing operation of the Transitional Housing Program and facility to ensure adequate supervision and safety at all times.

• Maintain the overall security and operational control of the facility.
• Maintain chronological written records of events that occur during the shift, and document any unusual occurrences in the facility log book.
• Complete statistical reports, daily census reports, incident reports and additional reports or forms deemed necessary.
• Monitor resident and visitor movements inside and outside the facility.
• Control contraband in the facility through general observation; this may include conducting searches as directed by the Program Director.
• Randomly tour the facility and grounds at least hourly to ensure a high level of security; document these rounds in the facility log book.
• Supervise the completion of daily chores by residents.
• Ensure residents observe all fire and other safety measures.
• Ensure all resident medications are stored in separate, labeled containers in a locked medication cabinet at the front desk. Control access to this cabinet, and ensure residents document the dosage they take in the medication log.
• Participate and obtain certification in crisis management and first aid/CPR.
• Answer incoming calls in a prompt and professional manner.
• Immediately notify on-call staff of any emergency situations.
• Assist in the serving of meals and maintenance of the facility as needed.
• Comply with and enforce specified regulation and requirements as outline in Volunteers of America's policies and procedures and the Transitional Housing Operations Manual.

• High school diploma or general equivalency diploma (GED) is required
• Experience in a residential setting is preferred.
• Excellent written and verbal communication skills including the ability to understand written and verbal instructions
• Requires the flexibility to work evening and weekend hours.
• Ability to complete billing forms and documentation

Employees may be required to stand, stoop, bend and twist, reach and lift, and assist in the transfer and lifting of adults.