Customer Service Representative Spanish Required - Greenacres - ThompsonGas

    ThompsonGas
    ThompsonGas Greenacres

    3 days ago

    Description

    Customer Service Representative - Spanish Required

    We are rethinking the way we do business and empowering our employees to take an idea and run with it. If you want to drive change, create an unrivaled customer experience, and have fun while doing it - then ThompsonGas is for you.

    Job Summary:

    This onsite position supports our unprecedented growth by focusing on customer retention, new customer acquisition, and customer support. The ideal candidate will be self-sufficient, thrives in a fast-paced environment, and can multi-task successfully.

    • Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
    • Address customer issues respond all inquiries including but not limited to pricing billing products grievances new account set-up
    • Handle each call with high level of professionalism warmth eagerness
    In this role you will handle inbound outbound sales calls as well as data entry Hold thorough understanding policies procedures related safety product delivery service Provide timely accurate information on order status Lead outbound calling operations effort collect from past due customers Enter update account info CARGAS MPX systems Process payments walk-in customers Responsible driver daily paperwork Other duties projects assigned Education Experience Degree or equivalent required


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