Brand Sales Associate- Brighton Jewelry - New Orleans, United States - Paradies Na

Description

** Brand Sales Associate- Brighton Jewelry & Dylan's Candy Store**

**Job Category****:** Sales Associate **Requisition Number****:** BRAND008206 Showing 1 location **Job Details**

**Description**

**Position Description Summary:**

The Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. The Brands Associate takes pride in the Brand, is passionate about product and delivering a positive shopping experience in a service focused, well-maintained and friendly environment.

**DUTIES AND RESPONSIBILITIES:**

Put the customer first at all times

Provide memorable, highly personalized customer service through needs analyses and product recommendations.

Offer customers promotional products and services

Be able to resolve customer service issues and escalate as required

Create and maintain good working relationships with fellow associates

Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards

Efficiently and accurately conduct customer transactions on our POS

Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld

Efficiently and accurately complete any required process controls (paperwork, etc.)

Follow company policies and procedures and maintain a safe working environment

Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures

Successfully show consistent performance on quarterly selling observations

**POSITION QUALIFICATIONS:**

Passion for and knowledge of the Brand and product category

Demonstrated selling experience in a service oriented retail setting. Preference towards the stores products

Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines.

Demonstrated ability to promote product, influence customers and work with a team in a fast service environment

Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services.

Ability to work various shifts in a 7/365 team orientated environment

Excellent customer service skills and an ability to communicate effectively using the English language

Strong sense of personal pride

Self-starter able to prioritize and handle various tasks simultaneously

Capable of working in a team environment and committed to driving sales results

Ability to adapt to changing priorities and unexpected situations

Ability and willingness to accept and provide feedback

Proficiency required in reading, writing, and mathematics

Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements

Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidays

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