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Integration Engineer - Malvern, United States - Crane Payment Innovations
Description
**Integration Engineer**
Location **PA, Malvern**
Department **Customer Service**
Employment Type **Full Time**
Who we are:
CPI makes the technology that powers your everyday life. If youve ever used a self-checkout, played the
slots at a casino, gotten a drink from a vending machine, or paid to park your car, youve probably done
so with the aid of one of the 10 million devices installed by CPI. From cash and coins to cards and mobile,
we keep the world of payments moving with smart validation devices and business-management
software. Our technology powers more than 4 billion transactions every week and we want you to be a
part of it.
Payment technology is constantly evolving, and our associates are up for the challenge. We pride
ourselves in our ability to deliver excellent service and support for our vast existing field base, while
pushing the envelope of innovation to design and deliver new solutions that reflect the modern payment
landscape.
At CPI you will become a valuable part of our culture of inclusion and collaboration, working in
partnership with more than 3,000 global associates supporting 110 countries and currencies. If you are
interested in making a global impact, we are looking for a full-time Integration Engineer to join our global
team in a specific region; one for USA region and one for the EU region.
About the role
The Integration Engineer is responsible to successfully deliver integration of Crane Payment Innovations
products and solutions into end user customer self-checkout, payment (cash/coin/ cashless/connectivity)
and point of sale applications as well as OEM (Original Equipment Manufacturer) payment solutions
(cash/coin/ cashless/connectivity).
The candidate will learn and understand the architecture and requirements of new customer
integrations, identify best strategy using existing CPI software tools, including which features require
implementation, assist with eliminating unexpected behavior in customer integrations and recommend
best practice approaches. This role requires performing integration of CPI products and solutions and/or
assisting the customer technical integration team and ensuring faultless performance of CPI products in
the applications.
CPI | Crane Payment Innovations
3222 Phoenixville Pike ? Suite 200 ? Malvern ? PA 19355
Tel:
The candidate will work from standard integration work processes, documentation and project oversight
controls required to deliver CPI hardware, software, payment, and network solutions into customer
systems such as Point of Sale systems, data exchange, 3
rd party hardware, and on premise, wired or
wireless networks.
The candidate will interface between the CPI customer, sales, product management and engineering to
define technical integration gaps and requirements, improve engineering delivered SDK (Software
Development Kit) packages for ease of integration and provide integration and programming guidance
and direction to the customer technical teams.
Duties of the Integration Engineer:
Understand and document customer architecture and requirements for new integrations.
Identify the best integration strategy, using existing CPI software tools, including which features
require implementation to meet customer expectations.
Assist the customers technical implementation team to eliminate unexpected application
behaviour.
Identify root causes of issues.
o Provide correct approach if customer software issue (corrective action)
o Provide enhancement recommendations for CPI software tools for design improvement
and/or bugs fixes (preventative action).
Provide recommendations and corrections for technical documentation to improve ease of
customer use and understanding to avoid future problems.
Assist the customer with test case validation of the application and integration to assure success.
Train the customer technical implementation team on the integration tools, operation of CPI
devices and end user operation of CPI devices via train the trainer.
Provide programming assistance to the customer technical implementation team as needed to
keep projects on track.
Coordinate with CPI sales, product management, engineering and the customers to help define
requirements for new solutions or new customer systems requiring integrations.
Qualifications:
Bachelors degree in an Engineering discipline; preferably with programming and/or network
experience.
Two years experience in a systems integration role or equivalent is required
Ideal candidate would have knowledge of hardware, software and networked solutions such as:
o Functional knowledge of Operating Systems (Linux, Android, Windows)
o Basic networking skills (TCP/IP, Serial Communications, USB)
o Experienced with working with APIs in integrations
o Knowledge of an object-oriented language would be good, ideally C# or Java.
Up to 20% travel in region
Key Attributes for Success
Interpersonal skills including, mentoring, coaching, presentation skills and the ability to
confidently interact with colleagues and customers at all technical levels
CPI | Crane Payment Innovations
3222 Phoenixville Pike ? Suite 200 ? Malvern ? PA 19355
Tel:
High energy level
Comfortable performing multifaceted projects in conjunction with day-to-day activities
Ability to establish credibility and be decisive.
Able to recognize and support the organization's preferences and priorities
Results and people oriented with sound judgment
Ability to balance other business considerations
Team player able to work in a matrix organization
Good verbal and written communication skills
Thoroughness and attention to detail
Willingness to learn
Self-motivated, self-disciplined, and able to work with minimal supervision
Experience with Microsoft Office and Teams
We offer
Competitive salaries commensurate with experience
Life insurance
25 days holiday + Bank Holidays
Contributory Pension
Community involvement
Opportunities to travel and work at our global sites
CPI is a part of Crane Co.
Crane Co. is a diversified manufacturer of highly engineered industrial products. Founded in 1855, Crane
provides products and solutions to customers in the aerospace, electronics, hydrocarbon processing,
petrochemical, chemical, power generation, automated merchandising, transportation and other
markets. The Company has four business segments: Aerospace & Electronics, Fluid Handling, Engineered
Materials, and Merchandising Systems. Crane has approximately 12,000 employees in North America,
South America, Europe, Asia and Australia. Crane Co. is traded on the New York Stock Exchange
(NYSE:CR).
Visit us at Crane Payment Innovations and Crane Co.
Crane Co. is an Equal Opportunity Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability,
military statu