- The purpose of the Banquet Set Up Houseperson and Busser position is to set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards.
- To ensure cleanliness and organizations done in a timely manner and to assist supervisor during large functions.
- The Banquet Set Up Houseperson and Busser must ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functions.
- Responsible for timely and safe breakdown of meeting rooms after event completion.
- Must refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions.
- Complete set up of all AV equipment.
- Promoting a positive atmosphere to guests is a key role of a hotel houseman. During cleaning and setting up for events, a houseman has the potential of encountering many guests. Being friendly and giving a smile to each visitor is important. These little actions go a long way in making guests want to return to a hotel for future trips. Hotel housemen should also ask patrons how their stays are going and if they need any assistance when passing them in the hotel common areas.
- Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
- Written communication skills to mark completed rooms on daily paperwork.
- Stand and/or walk for varying lengths of time, often long periods.
- Must be able to lift thirty-pounds (30) pounds on an individual basis, pushing two hundred (200) pound carts, or collectively helping team members move larger loads than the weight limits listed above.
- Requires manual dexterity to use and operate all necessary equipment.
- Visually inspect rooms for asymmetry, cleanliness, and possibly guest belongings that have been left behind in vacant rooms.
- Work in an environment that is demanding and physical with fluctuating adverse temperatures.
- Frequent reaching, twisting, bending, stooping, walking, standing, stair climbing handling, and smiling.
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Banquet House Attendant - Pittsburgh, United States - PROSPERA
Description
Job Description
Job DescriptionDescription:The Crown Plaza Pittsburgh South is looking for a Banquet Set Up Houseperson to service our meeting rooms as we endeavor to provide flawless experiences for our guests.
Purpose of the Position:
Responsible for set up, tear down and cleaning of all banquet meeting rooms and other areas assigned according to hotel and brand standards.
Essential responsibilities:
Physical Demands/Abilities:
Previous hotel experience is a plus.
