C/I & OEM Sales Representative - Fridley, United States - Grey Search + Strategy
Description
About the Company
Established in 1912, our client has been a leader in the glazing industry for the upper Midwest for over 100 years. They have four divisions operating out of four locations: Minneapolis, Fridley, St. Cloud, and Duluth. Their mission is to provide superior quality products and service while providing a safe and stable work environment for their employees, who are encouraged to grow their knowledge and skills. They have created an environment that allows their team the freedom to succeed—fed by inspiration within the company—and to be recognized for their achievements. As a privately held ESOP company, the company offers incredible benefits and a unique employee-owned culture focused on living their core values every day. We invite you to consider investing your strengths with this outstanding team.
About the Role
The company looks to this role to achieve maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services. Your primary focus will be personally contacting and securing new business accounts/customers.
Core Functions
• Promote/sell/secure orders from existing and prospective customers through a relationship-based approach
• Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs
• Achieve agreed-upon sales targets and outcomes within schedule Responsibilities
• Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products and services
• Build and maintain a network of sources from which to identify new sales leads
• Travel to customer locations to communicate with established and prospective customers to identify and understand their product or service needs; identify and suggest products and services to meet those needs
• Use sales techniques and product knowledge to upsell or cross-sell existing clients within territory
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
• Recommend changes in products, service, and policy by evaluating results and competitive developments
• Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Analyze the territory/market's potential and determine the value of existing and prospective customer's value to the organization
• Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities
• Plan and organize personal sales strategy to meet company goals, optimizing planned daily work schedule
• Contribute to team effort by accomplishing related results as needed
Education & Experience
• 3+ years of proven sales success
• Bachelor's degree or commensurate experience within manufacturing