Manager Account Management - Nashville
5 days ago

Job summary:
The Account Management Manager provides leadership, oversight, and strategic direction to a team of Account Representatives supporting manufacturing customers.This role ensures exceptional customer service execution,
operational accuracy,
and strong cross-functional coordination while driving continuous improvement in account performance,
customer satisfaction,
and internal processes.
This position serves as the escalation point for complex customer issues,
mentors and develops Account Representatives,
and partners closely with Production, Planning, Quality, Supply Chain, and Finance to deliver on customer commitments in a GMP-regulated manufacturing environment.
- Foster accountability,
- and continuous improvement within the team
Job description
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