In Room Dining Server - Austin, United States - AccorHotel

AccorHotel Austin, United States

3 weeks ago

Description

Job Description

Job DescriptionCompany Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

In Room Dining Attendant
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience.

What is in it for you:

Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities

What you will be doing:

Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of all beverage lists
Deliver food and beverage in a timely and accurate manner
Pick up orders efficiently from the kitchen
Check outgoing orders for quality and accuracy of set up
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Follow daily assigned employee shift side work
Paces all In Room Dining order distribution and deliveries to our standards
Monitor order/food pick-up/tray assembly/delivery time
Assist inspecting hotel hallways/landings for In Room Dining equipment
Maintain departmental requisitioned supplies properly stored and organized
Follows hotels cleanliness guides
Follows hotel uniform and grooming standards
Complete overnight floor walk for tray removal and door knob menu retrieval
Answer guest calls, take orders, ring into POS system
Close checks in a timely manner
Other duties as assigned

Qualifications

Previous Point of Sale System experience preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
In Room Dining Department operates 24 hours a day and 7 days a week, candidates must have flexibility/availability to work varying shifts
Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Additional Information

Austin's newest luxury property, Fairmont Austin offers 1,048 guest rooms and suite, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in on of the fastest growing markets in the United States.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.

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