Administrative Assistant/Customer Support Coordinator - Memphis - Crafco Inc

    Crafco Inc
    Crafco Inc Memphis

    1 day ago

    Description
    Crafco, Inc. is seeking an Administrative Assistant/Customer Support Coordinator at our Memphis, TN Supply Center
    Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Administrative Assistant/Customer Support Coordinator will provide information and support to customers and production areas. They will also effectively assist customers in placing orders, provide follow-up information to both the customer and our production team, while maintaining good relationships with sales, customers and production areas.
    This position offers a competitive hourly rate with an excellent benefits package including Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Holiday, Personal, Sick Time, Maternity Leave and Tuition Assistance.
    General Duties:
    • Receive and process customer orders for all equipment, parts, and sealant products.
    • Print and distribute completed sales orders.
    • Maintain contact with customers regarding part/product availability, shipments and tracking.
    • Deal with customer concerns and problems related to orders, return goods, shipments etc. and ensure that the appropriate steps are taken to resolve these concerns within the parameters of company policy.
    • Prepare freight quotes and process material returns.
    • Collect all daily repair information from the service technician and follow up for repair approval.
    • Maintain files on all repair customers while keeping accurate files for orders, quotes and invoices.
    • Proactively keep customers updated on the progress of the repair and follow up with customers after work is completed to assess satisfaction.
    • Enter all work order, inventory and warranty information to the computer system and issue sales orders when work is completed.
    • Responsible for the weekly cycle counts on parts and ordering parts as needed for servicing area.
    • Manage time effectively to ensure that work is done in a time sensitive manner.
    • Coordinate rental information with area sales reps, keeping accurate records showing current location of all rental units.
    Qualifications:
    • High school diploma or GED required.
    • 2+ years' experience in customer service or administration required.
    • Experience in retail or equipment supply industry or related fields such as construction, asphalt, concrete, or chemicals a plus.
    • Strong interpersonal, verbal and written communication skills.
    • Professional and positive demeanor
    • Self-directed, with time management skills and ability to work with little supervision
    • Familiarity with Microsoft Office Suite applications, POS, and ERP systems.
    • Ability to address customer needs and resolve issues efficiently.
    • Physical ability to perform job functions including but not limited to: standing, sitting, bending, squatting, or remaining in uncomfortable positions for extended periods of time, lifting/moving large, bulky and/or heavy items frequently (50 lbs. or more), working in adverse conditions including hot/cold both indoors and outdoors and/or in inclement weather.
    • Must have a valid driver's license and clean driving record.
    • Able to work occasional overtime or Saturday hours, as needed.
    • Ability for local travel, if needed.
    About Crafco, Inc.:
    Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:
    Contact us to see if you can be a part of our TEAM.

  • Work in company

    Care Support Coordinator

    Only for registered members

    Care Support Coordinators play a crucial role in guiding patients through the healthcare system and helping them overcome barriers to care while minimizing fragmentation. This position involves working closely with patients, families and supportive care teams within West Cancer C ...

    Memphis, TN Full time

    1 month ago

  • Work in company

    Care Support Coordinator

    Only for registered members

    We are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. · ...

    Memphis Full time

    1 month ago

  • Work in company

    Care Support Coordinator

    Only for registered members

    · Job Title: Care Support Coordinator · About Us · At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role con ...

    Memphis, TN $38,000 - $62,000 (USD) per year Full time

    6 days ago

  • Work in company

    Administrative & Support Coordinator

    Only for registered members

    We are seeking an organized and proactive individual to provide administrative support to our team. · Provide administrative support to Director staff and Executive Administrator as needed. · Proctor online courses and handle continuing education reports. · ...

    Memphis

    1 month ago

  • Work in company

    Care Support Coordinator

    Only for registered members

    Care Support Coordinator at West Cancer Center: providing compassionate patient-centered care and advancing research. · ...

    Memphis Full time

    1 month ago

  • Work in company

    Intercultural Support Coordinator

    Only for registered members

    · Part-time · Description · The Catholic Diocese of Memphis is seeking a mission-driven Part-Time Intercultural Support Coordinator to help build unity in diversity across our culturally rich and vibrant diocesan community. This role fosters intercultural understanding, supports ...

    Memphis, TN

    6 days ago

  • Work in company

    Customer Service Support Coordinator

    Only for registered members

    The Customer Service Support Coordinator provides support services for the Memphis Customer Service team to advance small to mid-size projects, improve operational efficiency, and ensure high quality customer service. · Assist management in championing continuous improvement effo ...

    Memphis

    3 weeks ago

  • Work in company

    Outreach Coordinator, Operations Support

    Only for registered members

    The Outreach Coordinator develops an outreach plan for their territory and surrounding communities. This role will also support recruitment and retention of staff and clients. · Develops a consistent communication presentation. · Schedules and manages outreach presentations (mate ...

    Memphis

    1 month ago

  • Work in company

    Customer Service Support Coordinator

    Only for registered members

    The Customer Service Support Coordinator is responsible for providing support services for the Memphis Customer Service team. The position requires technical acumen, analytical skills, strong project management capabilities and a good understanding of order to cash processes and ...

    Memphis $79,400 - $128,500 (USD) Full time

    1 month ago

  • Work in company

    Outreach Coordinator, Operations Support

    Only for registered members

    · About Grameen America, Inc. · Grameen America Inc. (GAI) is a nonprofit microfinance organization founded in 2008 by a Nobel Peace Prize recipient, Mohammad Yunus.  Mohammad's vision is to help less fortunate women of color become entrepreneurs and financially independent by p ...

    - Memphis - Tennessee, Memphis, Tennessee, US

    6 days ago

  • Work in company

    Administrative Assistant/Customer Support Coordinator

    Only for registered members

    Crafco, Inc. is seeking an Administrative Assistant/Customer Support Coordinator at our Memphis, TN Supply Center · Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, seal ...

    Memphis $20 - $25 (USD)

    1 week ago

  • Work in company

    Administrative Assistant/Customer Support Coordinator

    Only for registered members

    Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Administrative Assistant/Customer Support Coordinator will provide information and support to ...

    Memphis

    1 week ago

  • Work in company

    Administrative Assistant/Customer Support Coordinator

    Only for registered members

    Crafco, Inc. is seeking an Administrative Assistant/Customer Support Coordinator at our Memphis, TN Supply Center · Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, seal ...

    Memphis, Tennessee, United States

    3 days ago

  • Work in company

    Administrative Assistant/Customer Support Coordinator

    Only for registered members

    Crafco, Inc. is seeking an Administrative Assistant/Customer Support Coordinator at our Memphis, TN Supply Center · Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, seal ...

    Memphis, TN

    5 days ago

  • Work in company

    Driver Support Recovery Coordinator-FT

    Only for registered members

    Swift Transportation has been an industry leader for many years with a profound history dating back to the 1960s. The company is passionate about continual learning and improvement which in turn allows for a diverse amount of advancement and growth opportunities. The goal is to p ...

    Memphis $18.82 - $23 (USD) Full time

    1 month ago

  • Work in company

    Care Support Coordinator

    Only for registered members

    Job Title · : Care Support Coordinator · About Us · At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role con ...

    Germantown, TN $38,000 - $62,000 (USD) per year Full time

    1 week ago

  • Work in company

    Sales Support Coordinator

    Only for registered members

    We desire to change the automotive industry by hiring the Greatest People. · Straighten cars on the lot. · Deliver cars to the dealership and to customers. · ...

    Memphis, TN

    1 month ago

  • The RN – Team Coordinator oversees patient care and directs nursing staff on a shift-to-shift basis, ensuring compassionate, patient-centered care within professional standards and hospital policies. · They practice autonomously, demonstrate critical thinking, and participate in ...

    Memphis

    1 week ago

  • The RN – Team Coordinator oversees patient care and directs nursing staff on a shift-to-shift basis, ensuring compassionate, patient-centered care within professional standards and hospital policies. · They practice autonomously, demonstrate critical thinking, and participate in ...

    Memphis, TN

    1 week ago

  • Work in company

    Customer Service Coordinator – Travel Support

    Only for registered members

    · Job Summary · We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throug ...

    Delta

    1 week ago

  • Work in company

    830220-Preceptor Engagement and Educational Support Coordinator

    Only for registered members

    Description · Job Summary   · The Preceptor Engagement and Educational Support Coordinator will support the College of Medicine's early clinical experiences by identifying and cultivating physician preceptors for first and second-year medical students. This position involves comm ...

    TN, United States

    5 days ago

Jobs
>
Memphis