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  • Sr. Operations Business Analyst - Sunnyvale - Vinsys Information Technology Inc

    Default job background
    Full time Sales
    Description

    Job Description

    Job Description

    Description:

    Overview:

    • This role will be a key contributor to the Marketplace Partner Payments Financial Operations team with a primary focus on Payments Compliance as well as more general payment related activities.
    • In this role, you will partner cross-functionally to understand the seller journey, how data is data collected and managed for the purpose of tracking and controlling seller compliance and mitigating the exposure resulting from non-compliance and fraud.

    Specific areas of focus include:

    • How sellers provide and change their tax and payment information
    • Ensuring that the data is properly formed and verified
    • Managing data sharing across teams and our payment processors
    • Ensuring data integrity and adhering to data privacy guidelines
    • Data analysis and reporting
    • Process automation and complex system integrations
    • Implementing internal and regulatory mandates in a user centric context where clarity and consistency of the user experience are leveraged to maximize adoption and minimize seller friction/attrition
    • Interface design and user interaction flows
    • Understanding and resolving operational issues in coordination with support teams
    • Ability to develop user support documentation to be used by support teams
    • General payments, accounting and finance concepts

    Key Success Criteria:

    • Strong analytical aptitude
    • Driving ownership and accountability
    • Strong customer advocate
    • Excellent people skills
    • Uses data and analysis to drive decisions
    • Fosters trust with internal partners
    • Values team dynamics and inputs
    • Commitment driven
    • Attention to details
    • Bias for action

    Qualifications:

    • Business/Finance degree with minor in Computer Science/Statistics or Computer Science/Statistics with a minor in Business/Finance
    • Strong organizational skills (PMP, ACP certification)
    • Excellent SQL and Excel skills
    • Ability to analyze large datasets, summarize findings and make actionable recommendations
    • Experience with agile/lean principles to effectively manage requirements, prioritize workstreams and drive quality implementations.

    Additional Information :

    Will this role be hybrid?

    • Yes

    If hybrid, how many days per week will need to be in office?

    • Preferred 5 in office (Sunnyvale or San Bruno). flexible 3-5 in office.

    Top 3 Skills Needed or Required

    • Analytics,
    • SQL,
    • Python basics,
    • Payment experience nice to have

    What are the day-to-day responsibilities?

    • Working with stakeholders on payment initiatives

    What is the makeup of the team?

    • 1 supervisor, overall team 7 associates

    Required Skills : SQL

    Basic Qualification :

    Additional Skills :

    Background Check : No

    Drug Screen : No


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