Head of Subsection - Hartford - Munich Re

    Munich Re
    Munich Re Hartford

    1 day ago

    Description

    Head of Subsection

    This role oversees the IT data production support for Munich Re, a global leader in risk and insurance. As Head of Subsection, you will lead a team of strong and diverse IT professionals with expertise in future-proof technology.

    Key Responsibilities:

    • Manage technical support teams to ensure seamless system operations.
    • Collaborate with platform teams on software updates and implementation.
    • Partner with development teams to transition support during active development cycles.

    You will be responsible for implementing monitoring systems, reporting on service levels, and managing associated dashboards. Additionally, you will oversee incident resolution, manage change implementation, and maintain run-level status reporting.

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