- Serve as process architect for core employee lifecycle processes, ensuring global consistency, scalability, and regulatory compliance.
- Partner with Experience Owners to lead end to end process discovery and redesign, including value stream mapping, root cause analysis, and identification of bottlenecks, inefficiencies, and waste.
- Develop clear as is and to be process models, define future state roadmaps, and oversee implementation and adoption.
- Drive global process standardization while balancing local regulatory and business requirements.
- Partner with HR Technology and Service Delivery teams to enable operational efficiencies, including automation, RPA, and AI enabled solutions.
- Support the evolution of the global HR Service Delivery model, ensuring processes and capabilities are fit for future scale.
- Define and report KPIs and performance insights to measure HR Service Delivery effectiveness, efficiency, and experience.
- Lead cost optimization initiatives that reduce operational expenses while maintaining service quality and compliance.
- Influence and align senior stakeholders, constructively challenging the status quo to improve outcomes.
- Deep expertise in HR process design, mapping, and reengineering, ideally within an HR Service Delivery or shared services environment.
- Strong program and project management experience delivering complex, cross functional change.
- Proficiency with process modeling and governance tools such as SAP Signavio or equivalent.
- Demonstrated experience with Lean, Six Sigma, or similar continuous improvement methodologies.
- Proven ability to build stakeholder alignment, drive adoption, and influence without authority.
- Strategic, analytical, and consultative mindset with a strong bias for execution.
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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This job was posted by : For more · information, please see: · Peckham Industries**\ · \ · \ · Location:**Shaftsbury, VT\ · \ · Pay Range:**\$ \$22.00\ · \ · Salary Interval:**Intern\ · \ · Description:Application Instructions**\ · \ · About Us · Peckham Industries Inc. (PII) h ...
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This job was posted by : For more · information, please see: · Peckham Industries**\ · \ · \ · Location:**Shaftsbury, VT\ · \ · Pay Range:**\$ \$22.00\ · \ · Salary Interval:**Intern\ · \ · Description:Application Instructions**\ · \ · About Us · **Family by Choice** · [Dailey ...
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This job was posted by : For more · information, please see: · Peckham Industries**\ · \ · \ · Location:**Shaftsbury, VT\ · \ · Pay Range:**\$90, \$140,000.00\ · \ · Salary Interval:**Full Time\ · \ · Description:Application Instructions**\ · \ · About Us · Peckham Industries I ...
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Peckham Industries · Location: Shaftsbury, VT · Pay Range: $ $22.00 · Salary Interval: Intern · Description:Application Instructions · About Us · Family by Choice · Dailey Precast, LLC · , a subsidiary of · Peckham Industries, Inc. · specializes in the design and manufacturing of ...
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Peckham Industries · Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. · Location: Shaftsbury, VT · Pay Range: $ $22.00 · Salary Interval: Intern · Description:Application Inst ...
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Peckham Industries · Location: · Shaftsbury, VT · Pay Range: · $ $22.00 · Salary Interval: · Intern · Description: · Application Instructions · About Us · Family by Choice · Dailey Precast, LLC · , a subsidiary of · Peckham Industries, Inc. · specializes in the design and manufac ...
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This job was posted by : For more · information, please see: · Peckham Industries**\ · \ · \ · Location:**Shaftsbury, VT\ · \ · Pay Range:**\$90, \$140,000.00\ · \ · Salary Interval:**Full Time\ · \ · Description:Application Instructions**\ · \ · About Us · Peckham Industries I ...
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Director, HR Process Architecture - Arlington - SupportFinity™
Description
Director, HR Process Architecture & Improvement
Mastercard | Posted Feb 23, 2026 | Full-time | Arlington | Negotiable | Master (>10 yrs)
Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, HR Process Architecture & Improvement
The Director, HR Process Architecture & Improvement shapes global HR standards and architects scalable, future ready HR processes. This role enables Experience Owners (COEs) to design and deliver effective, integrated solutions across the employee lifecycle via end-to-end process architecture, governance and cross-process interdependencies. The role applies lean principles, continuous improvement, and a consulting mindset to improve efficiency, strengthen controls, and support HR and enterprise strategy. Success requires strong partnership with HR leaders, HR Technology, and regional stakeholders to deliver compliant, data driven, and sustainable process solutions.
Key Responsibilities
Qualifications
Corporate Security Responsibility
Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting.
Pay Ranges
Purchase, New York: $168,000 - $269,000 USD
Arlington, Virginia: $168,000 - $269,000 USD
Miami, Florida: $146,000 - $234,000 USD
O'Fallon, Missouri: $146,000 - $234,000 USD
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