- Must be 18 years old or above.
- Preferred six months experience in customer service or hospitality.
- Required to pass a drug screening and hold an Osage Nation gaming license.
- Documentation proving eligibility to work in the United States is mandatory.
- Preference is given to Osage, Native American, and Veteran applicants.
- Applicants must be able to perform all job duties with or without accommodation.
- Stocks supplies like glasses, linens, and bathroom amenities.
- Handles furniture, drapes, and carpet.
- Performs various cleaning tasks such as vacuuming, dusting, and making deliveries.
- Manages maintenance requests and replaces light bulbs.
- Contributes to teamwork and maintains banquet areas and outdoor cleanliness.
- Carries out other assigned duties.
- Provides excellent service to both internal and external guests.
- Communicates and cooperates with colleagues respectfully.
- Stays informed about company updates and communicates effectively with staff.
- Explains decisions and shares information with relevant team members.
- Builds positive relationships with colleagues and regulatory bodies.
- Adheres to company values, Osage Nation objectives, policies, and relevant laws and regulations.
- Proficiency in reading, writing, and speaking English.
- Ability to maintain confidentiality and follow instructions.
- Knowledge of safety hazards, customer service practices, and sanitation laws.
- Skills in using cleaning products and machinery.
- Physical ability to perform tasks and learn hotel cleaning methods.
- Requires standing, walking, sitting, and using hands extensively.
- Must be able to lift, move, and perform various physical activities.
- Normal auditory and verbal communication abilities.
- Visual abilities including close vision, color vision, and depth perception.
- Heavy exertion may be needed, including lifting up to 50 pounds.
- Work typically in a hotel environment with exposure to second-hand smoke.
- Moderate to high noise levels.
- Possible evening/weekend shifts and exposure to bodily fluids or difficult situations.
- Risks related to tools/machinery use or chemical hazards may be present.
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Hotel Room Attendant - Tulsa, United States - Osage Casinos
Description
Overview
Reporting to the Hotel Housekeeping Supervisor, this role involves handling clean and dirty linens, trash, and stocking items in the hotel. Responsibilities include ensuring cleanliness in guest rooms, banquet rooms, and common areas, as well as moving furniture, restocking shelves, and trash removal.
Please note that this description may not cover all duties, and additional tasks may be assigned.
Minimum Requirements
Responsibilities
Department Operations:
Guest Service:
Communication:
Regulatory Compliance:
Qualifications
Knowledge, Skills, and Abilities:
Physical Demands:
Work Environment:
Source: Hospitality Online
