Customer Support Representative - South Jordan, United States - Russell Tobin

    Russell Tobin background
    Description

    Our client - a Fortune 100 investment firm in South Jordan, UT - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start immediately.

    Job title: Customer Support/Account Representative

    Location: 680 West 10000 South, South Jordan, UT

    Duration: 6 months

    Pay range: $20.19/hour - $21.99/hour

    About the role:

    As a Client Support Service Professional, you will play a pivotal role in providing exceptional service to our clients. Handling incoming phone calls, you will address a variety of service inquiries related to different accounts. The successful candidate will exhibit a high degree of accuracy and efficiency, consistently meeting key department performance metrics.

    Key Responsibilities:

    • Respond to incoming calls with professionalism and a commitment to World-Class Service.
    • Address inquiries related to Cash Management products and services, Online (website or Mobile applications), and general account or financial matters.
    • Contribute effectively in a fast-paced, team-oriented environment.
    • Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center.

    Qualifications:

    • Preference for a College Degree or equivalent education.
    • Previous experience in a contact center environment is highly desirable.
    • Strong communication skills and the ability to articulate complex information clearly.
    • Detail-oriented with a focus on accuracy in handling client inquiries.
    • Aptitude for working in a fast-paced environment and adjusting to changes.

    If you are passionate about customer service and possess the skills to excel in a challenging yet rewarding environment,

    I strongly recommend you applying