Passenger Service Agent Trainer - SeaTac

Only for registered members SeaTac, United States

1 month ago

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Job summary

The passenger service trainer is responsible for incorporating a wide variety of training methods and applications to accommodate multiple learning styles such as facilitating learning via classroom, email or one-on-one instruction at Horizon Air.

As a member of the Customer Service team, this individual contributor role ensures all training at the station is properly completed and following current policy and procedures to train new or revised processes, new aircraft, or when training agents.

Qualifications

A minimum of 6 months of customer service or airline operations experience. Must be comfortable with all passenger service procedures. Proven facilitation, presentation, and active listening skills

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