IVR Business Analyst(USC-W2) - Charlotte

Only for registered members Charlotte, United States

1 week ago

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+ IVR Business Analyst

Job Summary

We are seeking an IVR Business Analyst to join our team at ClifyX. The ideal candidate will have experience in working in the Telecom sector, specifically in the IVR area.
  • Should have experience in caller experience testing initiatives.
  • Identifying usability gaps and recommending improvements that enhanced customer satisfaction and self-service effectiveness.

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