- Answering resident and visitor questions and relay information.
- Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable).
- Maintaining confidental resident and staff information.
- Provide general administrative support to the team.
- Assist with any other tasks to help ensure an organized and efficient work environment.
- Answer the telephone promptly and politely, screen all incoming calls according to facility policy. Take messages and relay them promptly to the proper individual.
- Type, file, copy materials and maintain all files, records equipment, and supply items as assigned.
- Prepare reports, assignments and correspondence as needed and directed by Administrator.
- Receive, sort, direct mail, and fax information.
- Uploading and scanning medical records
- Must be able to work every other weekend and rotational holidays.
- Must be flixible with schedule.
- High school education or equivalent; some college preferred, bilingual is preferred but not nessesary.
- Applicants must possess good to excellent computer skills
- Applicants must be punctual, honest, reliable, motivated, and detail-oriented.
- Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
- Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public.
- Must possess leadership and supervisor's ability and willingness to work harmoniously with other personnel.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
Receptionist-Part-Time - McHenry, United States - The Alden Network
Description
At Alden Terrace of McHenry, we are looking to add a friendly, highly motivated, and enthusiatic receptionist to our experienced nursing home facility. Candidates must possess a positive attitude, good organizational skills, and strong willingness to learn and grow with us. Applicants should be able to multi-task, work as a vital members of the team, take direction when needed, communicate efficiently, and problem-solve effectively. This position calls for an excellent communicator both on the phone and in-person to assure the best quality experience is provided to our residents, staff, and visitors.
Hours and Days:
Week 117.5 hours per week (PM and AM)
Week 2: 25 hours per week (PM and AM)
PM Shift: 3:30p to 8pm
AM Shift: 7:30a to 3:30p
Receptionist responsibilites include, but are not limited to: