Accounts Receivable Specialist - Scarborough
2 days ago
Job description
Trueline's client, a growing construction and services organization with a strong reputation for quality and long-term client relationships, is seeking an Accounts Receivable Collections Specialist to join their team in an on-site capacity.
This role is key to protecting cash flow, reducing aging, and strengthening client partnerships while ensuring accurate and timely financial reporting.
What You'll Do as the Accounts Receivable Collections Specialist:Proactively reach out to customers regarding past-due invoices via phone and email
Manage and monitor AR aging categories including current, 31-60, 61-90, and 90+ days
Negotiate payment arrangements when appropriate while maintaining positive relationships
Escalate high-risk or significantly delinquent accounts to leadership
Prepare accounts for lien filing or third-party collections when necessary
Apply customer payments accurately and reconcile accounts
Investigate short payments, deductions, and disputed invoices
Partner with project managers and billing teams to resolve discrepancies quickly
Issue monthly statements and follow up on outstanding balances
Maintain detailed documentation of collection activity in the accounting system
Track DSO and provide regular collections reporting to leadership
Identify trends and recommend process improvements to reduce aging
Must-Haves as the Accounts Receivable Collections Specialist:2+ years of AR or collections experience; construction or service industry experience preferred
Strong understanding of accounting fundamentals and AR processes
Experience using accounting software such as Jonas, QuickBooks, Sage, or similar platforms
Proficiency in Excel
Excellent written and verbal communication skills
Ability to navigate difficult conversations with professionalism and confidence
Highly organized with strong attention to detail and follow-through
Nice-to-Haves as the Accounts Receivable Collections Specialist:
Experience supporting project-based or contract-driven billing environments
Familiarity with lien processes or working with external collections agencies
Exposure to contract review related to billing terms and compliance
Our Client Offers:
Stable, team-oriented work environment
Direct visibility with leadership and impact on company cash flow
Competitive compensation aligned with experience
Standard Monday-Friday business hours with occasional month-end support
Opportunity to contribute to process improvements and operational efficiency
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce.
We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.
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