Year-Round Front Desk Agent - Amherst - Cedar Point

    Cedar Point
    Cedar Point Amherst

    4 days ago

    Part time
    Description
    Overview:

    $16.00/hour

    Ages 18+. Part-time, year-round.

    At Cedar Point, work is FUN Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. You'll also…

    • Contribute to an amazing guest experience at Sawmill Creek.
    • Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and various other add-ons, answer questions in person and over the phone.
    • Learn and utilize the hotel Property Management System.  

    Some of our amazing perks and benefits:

    • Paid training and FREE uniforms
    • FREE Admission to Cedar Point and our other properties
    • FREE tickets and discounts to local attractions
    • FREE tickets for family and friends
    • 20% discounts on food and merchandise
    • Employee-only ride nights, game nights, and FREE FOOD events
    Apply fast, check the full description by scrolling below to find out the full requirements for this role.
    Responsibilities:
    • Ability to maintain guest information, including credit card information, in a secure and confidential manner.
    • Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
    • Ability to solve guest related concerns in a positive and professional manner.
      Maintain open communication with other shifts and the Front Office Manager.
    • Provide guest service according to Cedar Fair standards when serving the guest or working with subordinates.
    • Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Cedar Fair Safety Guidelines.
    • Meet Cedar Fair's attendance requirements.
      Other duties may be assigned. xhmxlyz
    Qualifications:
    • Charismatic attitude
    • Ability to learn and use the hotel Property Management System (Opera)
    • Ability to work days, nights, weekends, and holidays to meet business needs
    • Ability to stand for long periods of time
    • Ability to pass a mandatory (or random) drug test, per Comany Policy, unless prohibited by state or provincial law
    • Ability to pass a background check, if 18 years of age or older
    Remote working/work at home options are available for this role.
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