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    Shift Manager - Tampa, United States - AOCUSA

    AOCUSA
    AOCUSA Tampa, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Shift Manager (2nd Shift - Packaging Department)

    FULL-TIME | Monday – Friday

    2nd Shift is from 3:00 pm to 11:30 pm.

    **MUST be able to work mandatory overtime on weekends**

    BENEFITS

    • Complete Insurance Coverage: Medical, Dental, Vision, Life and Supplemental Plans Available
    • 401(k) with Company Match and Profit Sharing
    • 7 Paid Holidays per Year
    • Paid Time Off
    • Annual Bonuses (discretionary)
    • Shift Differential Pay

    AOCUSA | AMALIE OIL COMPANY

    Amalie Oil Company is North America's largest privately held independent blender of motor oils and industrial lubricants. With production facilities in Tampa, Florida; Charleston, South Carolina; and the Los Angeles area, Amalie manufactures over 3,000 products and distributes to all 50 states and over 100 countries around the world.

    Better than it has to be... Since 1903

    Are you looking for the right opportunity to establish your career?

    We are growing and need talented team players to join us

    Job Summary

    As a shift manager, you will oversee daily operations, act as the liaison between staff and upper management, and work closely with your team to maximize customer satisfaction.

    Essential Duties

    • Supervise the operation of the facility, including customer-facing and back areas
    • Manage staff members, create weekly schedules, and assign tasks
    • Motivate staff to meet individual and team goals for sales and customer satisfaction
    • Provide ongoing training and coaching to employees
    • Establish a culture of excellent customer service
    • Greet and assist customers
    • Efficiently resolve conflicts among staff members and between customers and staff
    • Monitor inventory and maintain product stock
    • Oversee the receiving of products and supplies
    • Maintain equipment and arrange for regular upkeep and maintenance
    • Ensure that all areas are clean, tidy, and well-maintained
    • Direct opening and closing procedures; delegate tasks to staff members
    • Perform cash handling, reconciliation, credit card processing, and banking duties
    • Monitor budget and supervise spending
    • Enforce compliance with safety policies and regulations
    • Communicate with upper management regarding operations and personnel
    • Report on employee attendance, productivity, and daily operations
    • Develop strategies to reduce expenses and maximize revenue
    Requirements:

    Required Qualifications

    • High school diploma or GED, required
    • Previous managerial experience
    • Work experience in a similar environment
    • Customer-focused with strong customer service skills
    • Capable team leader; can provide constructive feedback and support
    • Verbal and written communication skills
    • Adept at assessing situations and making decisions
    • Physically able to stand for an extended amount of time and lift up to 45 pounds
    • A positive attitude is a must
    • Available for a flexible schedule
    • Professional appearance and demeanor

    Personal Protective Equipment

    • Slip-resistant, safety-toe shoes
    • Eye protection
    • Hearing protection

    Physical Requirements

    • Prolonged periods sitting at a desk and working on a computer
    • Must be able to traverse the entire facility
    • Must be able to lift up to 15 pounds at times

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