Director Of Client Experience - Pensacola - beBeeTaxLeader

    beBeeTaxLeader
    beBeeTaxLeader Pensacola

    1 week ago

    Job title: Associate Team Leader

    Description

    Leadership Role

    We are seeking a skilled leader to support our retail office during tax season.



    About the Job


    This leadership position plays a vital role in consistently exceeding client expectations and providing daily operations direction for the tax office. The successful candidate will begin working a flexible part-time schedule in late fall as they ramp up for the busy tax season and transition to a full-time schedule from January through April.



    Responsibilities



    • Serving as an onsite point of contact for clients, ensuring quality and consistent execution that promotes the value of our organization.

    • Executing and holding all associates accountable to deliver exceptional client service experiences with escalation when necessary.

    • Promoting effective scheduling practices to ensure seamless delivery of services while managing conflicts efficiently.
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