Business Support, Customer Service - Atlanta
1 month ago

Job summary
This role will be responsible for monitoring various technology systems supporting facility operations responding to incoming calls emails and web requests from various stakeholders dispatching work orders to the operations team in a timely manner.Responsibilities
- Respond to incoming calls emails and web requests from various stakeholders.
- Dispatch work orders to the operations team in a timely manner.
- Monitor telephony queue time data to maximize productivity.
- Provide accurate timely client work orders which result in highly satisfied customers.
Job description
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