Case Manager, LifeSpring - Vista, United States - North County Lifeline

Description

Job Description

Case Manager,

LifeSpring (Housing Our Youth)

Manager

We are looking to hire a dynamic and passionate Case Manager who is client centered, community focused and is a self-starter.

LifeSpring is a growing program that assists youth and young adults who are exiting the foster care system as well as youth and young adults who are experiencing homelessness.

Under the general supervision of the LifeSpring Program Manager, assures that all services provided to LifeSpring participants are being implemented through a youth driven, wellness and recovery model that is strength based, culturally relevant, trauma informed, and outcome based that supports self-sufficiency.

The Case Manager provides intensive case management and independent living skills development to the participants. Assist youth indeveloping skills, obtaining employment, pursuing educational goals, and developing life plans that will supportindependence. Will conduct intakes, eligibility screenings, and basic needs assessments. In addition, will assist with housing navigation. Possess knowledge and expertise in relationship to transitional age youth, specifically former foster youth, CSEC/HT and homeless youth, and the specific issues surrounding this population and demonstrateexcellent engagement skills.

Provide skill development opportunities for youth including life skills training, meditation, economic literacy, transportation assistance, public benefits advocacy, financial assistance, and tenancy training. Provide supportive services to parenting youth including individualized housing, assistance securing childcare, education and support, maternity/paternity provisions, and specialized services for children. Provides linkage to services within the community to support transition to independence as well as aftercare, including but not limited to, mental health services, educational (college or post-secondary training) and employment support, etc. Provide crisis management and safety planning to the youth in the program.

Assist youth and young adults in developing and maintaining permanent connections. Participation in county collaborative meetings to identify service gaps, barriers,and successes in order to create best practices, policies, procedures, and protocols. Provide training and outreach.

Required Education and Experience

• BA + 2 years experienced required or MA in social work or related field and registered intern with the BBS preferred.
• Experience working with teens and/or transitional age youth who are experiencing homelessness or who are at risk of homelessness. Experience working with other populations such as former foster youth and CSEC/HT.
• Ability to work with minimal supervision and focus on multiple duties. Strong skills in engagement, crisis intervention,case management, interviewing, rapport building, assessment, goal setting, and youth participation and development.
• Excellent verbal and written communication skills and computer literacy required. Must be highly organized, detailoriented, and self-motivated.
• Available for alternating evening and weekend on-call shifts for crisis intervention.
• Available nights and some weekends for groups, events, and/or outings.

Knowledge, Skills, and Abilities Required:

• Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
• Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit.
• Compatibility with agency purpose, goals, philosophy, and approach. Possess knowledge dual diagnosis treatment.
• Must possess a strong understanding of mental/behavioral health.
• Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving.
• Interactions with others reflect a spirit of honesty, humbleness, and self-awareness.
• Accepts constructive criticism with a positive attitude and willingness to implement change.
• Ability to work well independently and demonstrate appropriate initiative.
• Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care.

Other Requirements

Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.

Specific Activities

• Utilize therapeutic engagement strategies to build rapport, identify strengths and barriers to participant self-sufficiency, and empower youth to achieve goals and permanent independence.
• Provide intensive and therapeutic case management services designed to build and support participants'relationships with family and community with an emphasis on permanent connection
• Utilize evidenced based practices to engage youth in participation of services that are client-centered, culturally appropriate, trauma-informed, in order to improve the short/long-term health, safety, and well-being of youth.
• Utilize evidence based or promising practices as the preferred treatment modality for crisis management and safety planning, as well as individual and group sessions.
• Provide coordination of care with other mental health professionals, primary care providers, and other supportive services.
• Coordinate and engage youth in activities in the community to stimulate alternative interests, improve emotional and physical wellbeing, enhance self-esteem, and foster personal growth and satisfaction.
• Provide support, advocacy, life skills, referrals, crisisintervention, and employment readiness
• Carry a reasonable caseload required by funding source and provide responsive services in the office, home, and/or community setting.
• Participate in HOY Case Conferencing with partners
• Workclosely with Housing Navigator and Peer Advocate to screen and interview prospective participants for thep
• Will utilize the Coordinated Entry System to connect youth and young adults in finding safe, stable and inclusive housing options.
• Work with youth and young adults to explore the 3 E's (Education, Employment, Entrepreneurialism) and assist in connecting them to the appropriate community partner so they can get support in the pursuance of their identified goals.
• Assist youth in obtaining documentation, housing, education and legal services, etc.
• Work with participant to develop a case plan and provide assistance when needed.
• Track short and long-term client progress in Efforts to Outcomes (ETO) as required by contra
• Maintainaccurate, timely documentation for each clie
• Maintainlinkages with community, educational, and employment resources.
• Assist in program development and resource identifi
• Maintain confidentiality and privacy standards of participants' protected health information and other applicable information in accordance with HIPAA.
• Maintaincollaboration with County/COR and other providers in development and delivery of service plans.
• Participate in multi-disciplinary teams, serving as an expert on matters related to CSEC and human trafficking.
• Attend and participate in program meetings, group supervision, retreats, committees, trainings, and othercollaborative activities as necess
• Uphold LifeSpring program compliance and contractual standards through direct monitoring of participants.
• Ability to work independently and use good judgment.
• Work in conjunction with other programs to create and uphold to monthly events in house or offered through the community.
• Complete all other duties as assigned.

Compensation and Benefits

Your well-being matters at North County Lifeline

• Paid vacation
• Paid sick time
• Paid holidays (13 days)
• Exceptional medical, dental, vision, chiropractic and acupuncture coverage
• Free health and wellness programs
• Free Life Insurance
• Employee Assistance program
• Great employee incentive award programs
• Training and education assistance
• Matched 403b retirement plan
• Flexible Spending Account
• Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy

MA or BA+5- [$ $26.64 ] MA+BBS [ $ $30.00] Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.

40 hours, full-time, Monday through Friday, onsite. Times may vary per individual client needs (may include evening and weekends). Available for alternating evening andweekend on-call shifts for crisis intervention.

Available nights and some weekends for groups, events, and/or outings.

Physical Demands/ Work Environment

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger,handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch orcrawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific visionabilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, andthe ability to adjust focus.

While performing the duties of this job, the employee may be exposed in an extremely stressful environment wherethere are considerable mental and emotional demands. Travel is required to attend meetings throughout San DiegoCounty. Employee may be exposed to weather conditions prevalent at the time.

About the Company

North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services.

Come be part of a team who CAR2Es At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer.

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting hotline.

By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.