Technical Support Specialist - Brandon
1 week ago
Job summary
This employee will be working with SCAG customers and dealers,maintaining additional documents and processes.Responsibilities
- Handle customer technical support calls,e-mails,
/phone calls etc.
Communicate
with
and
assist
Scag Territory Managers
with service,warranty
and parts concerns
as needed.
with machine troubleshooting,
The right candidate may have
- Warranty
Data entry.when applicable./p>Paticipate.in distributor.and dealer training seminars./P Assitst.with creation.development.distribution.of training materials..P Assitst.with improving existing programs.by evaluating objectives/specifications/reviewing proposed changes/making recommendations../p Additional duties.as assigned..
Must possess excellent communication skills (written verbal/presentation)
.Must.be detailed-orientated.organized.and able.to multitask/on various projects..Must.be self-motivated/demonstrate.the ability/to work autonomously,and wid energy/P Works well/in cross-functional team environment/MUST/be team player/customer focused..
/< p/high School Diploma / p/Metalcraft Of Mayville Is An Equal Opportunity Employer/minorities,Women,Veterans Disabilities/pm17/seniority level Entry level/Employment type Full-time/job function Information Technology Industries Industrial Machinery Manufacturing/
Job description
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