Security Safety Officer FT 3rd Shift Lakeland - Elkhorn, WI

Job summary

This role provides security services with a customer-service approach, focusing on professionalism, fairness and compassion even in challenging circumstances and in accordance with policies procedures and training Inspires confidence in patients visitors team members by presenting a professional approachable service-oriented appearance demeanor Is alert observant ethical Complies with enforcement all safety security rules regulations Maintains Department uniform equipment good repair Performs routine responsibilities interior exterior patrols ensure safety security including but not limited to inspections identify vulnerabilities hazards fire conditions audits Interim Life Safety Measures patient valuables management thorough contraband searches Assists team members patients visitors providing information directions physical help Ensures traffic control monitors conduct visitors premises confronts unauthorized persons questioning Prevents responds investigates workplace violence Responds service calls combative threatening patients visitors team member incidents Serves primary resource de-escalation utilizing use force necessary e.g conducted electrical weapon CEW handcuffing Performs key responsibilities plan prevent practice respond emergencies lost abducted infants children fire active threats Responds emergency crisis situations physically intervenes accordance training situations potential injury Investigates incidents occur Advocate Health property completes timely accurate reports Addresses escalates complaints appropriate leader providing supporting documentation Performs liaison rounding duties cultivate close partnerships departments units Delivers security awareness education team members leverage assistance overall site Liaisons federal state local law enforcement first responder agencies Coordinates briefs monitors every law enforcement prisoner patient guard ensure policy compliance prevent unsafe practices Maintains current Department training standards radio communications verbal de-escalation hemorrhage control e.g STOP BLEED CPR application clinical restraints conducted energy weapon e.g TASER includes training department-issued equipment requirements identified training academy Annual Training Plan Assists exterior traffic crowd control including parking enforcement valet parking assist vehicular assistance +

Qualifications

• Security Officer Healthcare Certification CHSO issued International Association for Healthcare Security and Safety IAHSS must obtained one-time basis within two years appointment this role Recertification required Stop Bleed Certification must obtained within year hire date valid driver license issued Division Motor Vehicle Firearm Owners Identification FOID Card Concealed Carry Weapon CCW license issued Department Justice DOJ Certified Conducted Energy Weapon e.g TASER use within days hire periodically thereafter High school graduate GED Typically requires years experience security related public safety customer service area includes experiences responding emergent situations identifying resolving issues pose potential risk patients visitors teammates property +

  Skills & Abilities Required

  • Above average level emotional intelligence empathetic compassionate responses teammate visitor patient incidents The ability function work environment maximize teammate talent treat each other respect care kindness Daily commitment patient-centered safety practices Collaborative work medical staff external law enforcement as appropriate Ability remain calm pressure support safe welcoming therapeutic environment everyone facility Ability interact peers positive intent create innovative solutions collaborative relationships Must successfully pass background investigation drug screen pre-placement physical post-offer pre-employment periodically thereafter Illinois team members completed State Illinois hours Basic Security Officer course Demonstrated ability exercise mature judgment sound reasoning maintain courteous tactful demeanor dealings teammates visitors patients verbally aggressive persons Demonstrated experience quickly assessing dangerous situations taking appropriate action Demonstrated ability verbal written communications Ability use computer document work Microsoft Word Excel navigating web page database entry Ability defend self-others case physical confrontations when de-escalation efforts fail cause physically restrain person against will non-compliant committing criminal act lacks capacity attempting elope Ability communicate effectively people hear radio telephone communications high low decibels Ability communicate via radio telephone clear diction impediments +

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    Job description

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