No more applications are being accepted for this job
- Field incoming calls from dealerships, service shops, and inspectors regarding low exposure, low complexity, mechanical breakdown claims.
- Determine applicable contractual coverage and most appropriate replacement/repair solution.
- Work to have a timely resolution to claims by negotiating costs and labor hours associated.
- Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols.
- High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area
OR - Bachelor's Degree and 1 or more years of experience in the Automotive Repair area
OR - Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area
AND - Customer service experience
- Experience with Microsoft Office
- Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management or service advisor
- Strong communication and negotiation skills
- Ability to multi-task
- Organization and time management skills
- Experience with collaboration and working across work groups
- ASE
Service Contract Adjuster - Colorado, United States - Zurich Insurance Company
Description
Zurich North America is hiring multiple Service Contract Associate's to join our Vehicle Service Contract team We are open to hiring talent in Central to Pacific time zones to work a shift between the hours of 7am – 8pm Central Standard Time.
Service Contract Associates are responsible for a variety of tasks:
Basic Qualifications:
Preferred Qualifications:
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().