Collections Analyst I - Charlotte - AvidXchange

    AvidXchange
    AvidXchange Charlotte

    3 days ago

    $65,000 - $120,000 (USD) per year *
    Description

    Collections Analyst I

    As a Collections Analyst at AvidXchange, you will play a critical role in driving timely cash collection through proactive outreach, clear communication, and effective issue resolution. Your primary focus will be on managing assigned customer accounts with past-due balances and payment resolutions.

    • Actively manage assigned customer accounts and aging reports to prioritize and resolve past-due balances
    • Perform outbound collection efforts via phone and email to secure payment commitments and resolve delinquent accounts
    • Send invoices, payment reminders, and account statements to support collection efforts and customer follow-up
    • Investigate and resolve billing discrepancies or payment issues in partnership with internal teams
    The ideal candidate for this role is highly detail-oriented with strong Excel skills for tracking, reporting, focused on making a difference for customers, professional approach to problem-solving. The go-getter should be able to work effectively in our Connected as People culture.
    * This salary range is an estimation made by beBee
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