IT Telecom Administrator - Beloit, United States - Rockcountyalliance

Description

JOB DESCRIPTION
ABC Supply is North America's largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company.

In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country.

Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

ABC Supply Company is currently looking for an IT Telecom Administrator for our National Support Center in Beloit.

This position will serve multiple roles for our National Support Center in supporting the IT Infrastructure for over 900 remote locations as well as the ABC Supply facilities in Beloit, WI.

Summary

Requirements:
Broad skills and ability to carry out assignments of moderate scope and complexity

Strong work ethic and problem solving skills

Ability to prioritize multiple requests in a fast-paced environment

Can operate independently and make technical decisions regarding assigned project work

Fundamental business process knowledge

Focus 50% on escalated tickets from Service Desk and 50% on project work

Participate in on-call rotation

Willing to work off hours as needed

Willing to travel if the business needs require it

4 + years of relevant experience and/or technical degree

Demonstrate working knowledge of network fundamentals (IP addressing, routing, VLANs, DNS, etc.)

Experience with FusionPBX

Primary job responsibilities will include but are not limited to the following:

Setup, configure and troubleshoot VOIP/SIP equipment and systems

Take second level network support calls escalated from IT Help Desk

Configure, program, and support voicemail from various phone systems

Maintain equipment inventory including warranty support

Maintain documentation and service tickets

Assist Engineers with various tasks related to telecom support


Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket

401(k) with generous company match - eligible after 60 days, immediately vested

Employer paid employee assistance program

Employer paid short term and long term disability

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

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