Jobs
>
Draper

    Software Engineer: III - Draper, United States - Javen Technologies

    Javen Technologies
    Javen Technologies Draper, United States

    1 week ago

    Default job background
    Description
    Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Cisco CV, and ICM.
    Cisco/Genesys CCaaS and Google CCAI preferred.
    Expert in SQL required.


    Job Tasks:

    • Configure, review and oversee documentation of call flows and interdepartmental documents and communications
    • Gather project requirements and configure to continually improve our member experience
    • Act as a voice application subject matter expert for the internal team and business partners
    • Join support calls with partner and providing sufficient details as needed to resolve issues
    • Assist in developing application roadmap and strategy
    • Application report gathering and analysis
    • Train and mentor team members on application and technical skills.

    Qualifications:

    • 5-10 years of experience
    • Cisco CVP, CUIC and ICM experience required
    • IVR Configuration Training, Required Application Certification
    • Call center experience preferred. Required vendor trainings.
    • Technical troubleshooting experience
    • IVR and call flow experience preferred
    • College degree in a related area of study preferred
    • Business analysis experience preferred
    • Proficient in Microsoft Office Applications (Excel and Visio)
    • Expert SQL experience REQUIRED
    • Strong analytic and problem solving skills

  • FLSmidth & Co. A/S

    Engineer III

    2 weeks ago


    FLSmidth & Co. A/S Midvale, United States

    By joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to lear ...


  • JPMorgan Chase Bank, N.A. Midvale, United States

    As a Security Engineer III at JPMorgan Chase within the Aumni Line of Business, you serve as a seasoned member of a team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention ...

  • Salt Lake County

    Engineer III

    1 week ago


    Salt Lake County Salt Lake City, United States

    Job Description: · JOB SUMMARY As Engineer, serves as project engineer on engineering design and construction projects, and · independently evaluates, selects and applies standard engineering techniques, procedures and · criteria in making engineering designs and decisions. Th ...


  • Indotronix International Corporation West Jordan, United States

    Title:: Engineer- Construction - III · Location: West Jordan, UT · Duration: 12 Months · Responsibilities: · We're investing in our network to improve the way we live, work, and communicate. · Our network transformation will be critical for all our future connectivity busine ...


  • Weave Lehi, United States

    Join the Weave Engineering Team and be at the forefront of revolutionizing how businesses connect with their customers through SMS and MMS messages. Our Messaging Teams empower businesses with automated communication solutions, allowing them to focus on critical tasks while the W ...


  • Weave Lehi, United States

    Join the Weave Engineering Team and be at the forefront of revolutionizing how businesses connect with their customers through SMS and MMS messages. Our Messaging Teams empower businesses with automated communication solutions, allowing them to focus on critical tasks while the W ...


  • ICU Medical Salt Lake City, United States Full time

    Position Summary · The Molding Maintenance Technician is required to diagnose and repair Molding Presses and all ancillary equipment. In addition, they must be able to communicate effectively with their customer, Production, and all support groups. They are required to accurate ...


  • Myriad Genetics Salt Lake City, United States

    Job Description · Overview · Interface Engineer III (Implementation) - EMR (Electronic Medical Records) supports the delivery of innovative products that allow patients to make life-changing decisions. Myriad Genetics, Inc. is a genetic screening and testing company that provides ...


  • Myriad Genetics Salt Lake City, United States

    Job Description · Overview · Interface Engineer III (Implementation) - EMR (Electronic Medical Records) supports the delivery of innovative products that allow patients to make life-changing decisions. Myriad Genetics, Inc. is a genetic screening and testing company that provides ...

  • BioFire Diagnostics

    Quality Engineer III

    2 weeks ago


    BioFire Diagnostics Salt Lake City, United States

    Position Summary · This is a full-time exempt position. The Quality Engineer III is responsible for assisting with the maintenance of technical aspects of the Quality Management System, specifically the control of Design and Development Changes. This person will be working with ...


  • Myriad Genetics Salt Lake City, United States

    Service Engineer III, South SF Campus (On-site) · JOB DESCRIPTION · Myriad Genetics discovers, develops, and commercializes molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women's Health ...

  • Myriad Genetics

    Service Engineer III

    2 weeks ago


    Myriad Genetics Salt Lake City, United States

    Service Engineer III, South SF Campus (On-site) · JOB DESCRIPTION · Myriad Genetics discovers, develops, and commercializes molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women's Health ...


  • Myriad Genetics Salt Lake City, United States

    Security Engineer III - REMOTE · The Security Engineer III works to ensure the confidentiality, Integrity and Availability of employee and customer data and of Myriad Cloud, Computing and Network assets. · The security engineer will develop, train and implement recognized stand ...


  • Myriad Genetics Salt Lake City, United States

    Security Engineer III - REMOTE · The Security Engineer III works to ensure the confidentiality, Integrity and Availability of employee and customer data and of Myriad Cloud, Computing and Network assets. The security engineer will develop, train and implement recognized standards ...


  • AECOM Salt Lake City, United States

    **Company Description** · **How will you make your mark?** · At AECOM, our work in providing access to clean water enables communities to thrive and ecosystems to flourish, contributing to a resilient future. As a global leader in infrastructure consulting, we are at the forefr ...


  • AECOM Salt Lake City, United States

    Company Description · How will you make your mark? · At AECOM, our work in providing access to clean water enables communities to thrive and ecosystems to flourish, contributing to a resilient future. As a global leader in infrastructure consulting, we are at the forefront of sig ...


  • Glacier Bancorp Salt Lake City, United States

    Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limit ...


  • Myriad Genetics Salt Lake City, United States

    Overview · Interface Engineer III (Implementation) - EMR (Electronic Medical Records) supports the delivery of innovative products that allow patients to make life-changing decisions. Myriad Genetics, Inc. is a genetic screening and testing company that provides actionable inform ...

  • bioMerieux Inc.

    Quality Engineer III

    4 weeks ago


    bioMerieux Inc. Salt Lake City, United States

    Quality Engineer III · Location: Salt Lake City, UT, United States · Position Type: Unfixed Term · Job Function: Quality · Share: · share to e-mail · Apply Now > · A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics. For almo ...


  • Thermo Fisher Scientific Salt Lake City, United States Full time

    : Perform on-site installation, repair, maintenance and qualifications. · Must be customer-focused, working in conjunction with other ULS teams and Sales · Must be proficient with the use of customer management software to supervise service calls, handle parts inventories, an ...