Service Desk 1 - Columbus, OH

This is a second shift position working from 3:00 PM to 11:00 PM Tuesday night through Saturday night. · ...

The Service Desk Aanlyst provides outstanding customer service at all times. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. · ...

The Service Desk Analyst provides superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. The Service Desk Analyst is responsible for maintaining a knowledge-based system of common reported problems and resolutions. ...

The Service Desk position provides outstanding customer service at all times.The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion. · ...

This will be a second shift position. · Provide technical support for enterprise systems including call center applications and infrastructure platforms. · ...

The Service Desk Manager oversees daily operations of the Secretary of State (SOS) Enterprise Service Desk. · The role manages service desk team. · ...

Assist in maintaining knowledge base articles and FAQs for common issues. Diagnose and resolve technical issues related to hardware, software, and network connectivity. · ...

We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. · A Brief Overview · The IT Service Desk Manager will be accountable for the management of th ...

We are currently accepting resumes for a Service Desk position in Columbus. This will be a second shift position with a salary range of $34-39k and benefits including medical, vision, dental and 401 K. · Provides call center support to information system users. · Maintains platfo ...

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. · Providing exceptional service and solutions through to users of our customers IT Service Desk; · Answering inbound help desk calls, tickets and em ...

This will be a second shift position as ServiceDesk Analyst in Columbus, OH. Provides call center, maintenance, and documentation support to information system users and/or IT specialists.Provides maintenance support for application software. · Develops, organizes, files, and mai ...

Assist in maintaining knowledge base articles and FAQs for common issues. · Diagnose and resolve technical issues related to hardware software and network connectivity. · Document all interactions and resolutions in the service desk ticketing system. · ...

The Service Desk Technician will serve as the first contact within the Service Desk to resolve frontline issues for internal customers. · ...

The Service Desk Technician will serve as the first contact within the Service Desk to resolve frontline issues for internal customers. This position will serve as the go-to resource for desk-side troubleshooting, technical support, workstation support, and system set-up. · A hig ...

This position provides outstanding customer service at all times. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion. · Provide outstanding service to colleagues every day. · Work individually and as a team to ...

We're committed to helping you thrive at work and at home. · Responsibilities · Greet people sincerely be friendly thank every customer · Answer phone assist customers or direct them to the appropriate area provide customer charge account services including opening accounts accep ...

The IT Service Desk Manager will be accountable for the management of the Service Desk operations. · ...

Provide technology support for all computer users at the Firm generally via the automated call distribution system. · Perform processes to troubleshoot hardware, software, · networking and a variety of other potential root causes · for user system failures.Participates in and per ...

Dice is the leading career destination for tech experts at every stage of their careers. · ...

Assist in maintaining knowledge base articles and FAQs for common issues. Diagnose and resolve technical issues related to hardware, software, and network connectivity. · Document all interactions and resolutions in the service desk ticketing system. · Escalate complex issues to ...

We consider several factors when preparing a compensation package for successful candidates. · Superior is hiring an IT Service Desk Technician to support our people, systems and day-to-day technology needs across the organization. · ...