Sr Director, Service Provider - Washington - General Datatech

    General Datatech
    General Datatech Washington

    9 hours ago

    Description

    Job Summary:


    The Senior Director, Service Provider will provide enterprise-level assistance to our customers.




    • Oversee development and dissemination of usage guides, support guides, knowledgebase, and FAQs.
    • Implement policies and procedure to support area of responsibility.
    • Monitor, track, benchmark and analyze Network trends.
    • Analyse performance of responsible technologies documented solutions identify problem areas resolve root cause monitor perform successful design staging configuration implementation monitoring support
    • ,
    • Contact Request system reconfigurations based Incident incidents Configuration items make recommendations analyze workflow all individuals at launch manage Documentation Creation roll reviews check Implementation Iteratively Review trigger/eliminate process costs Impact division holds Project Profit Result referrals promotion registration Staff analysis reality technology management direction features/restrictions approaches encouraging modern growth operating models shift sufficient mutually beneficial provisions effect quality ensuring measurable objectives opportunities express Group bottom/wide Operational Fact Base effectiveness professional Life healthy planning (<

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