- Provide practical solutions to members, customers, and volunteers
- Understands the methodology and works on problem solving solutions
- Receive research and respond to member and customer inquiries
- Provide personalized support concerning products, services and benefits
- Follow Contact Center SOP (Standard Operating Procedures)
- nd other responsibilities as designated by department management
- Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree
- 2+ years customer service experience
- Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software.
- Strong organization skills
- Team oriented; ability to partner and share information and foster relationships
- Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers.
- Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access)
- CRM Database experience is a plus
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· Education and Experience: · Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree · 2+ years customer service experience · Demonstrates knowledge of and ability to grasp technical language, funct ...
United States - New Jersey - Piscataway21 hours ago
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The Service Center Associate is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, · RESPONSIBILITIES · Develop and maintain in-depth product knowledge of core personal li ...
Woodbridge Township $45,000 - $58,000 (USD) Full time1 month ago
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+ Job summary The Service Center Associate is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, providing guidance, and maintaining a thorough understanding of our core p ...
Woodbridge Township $45,000 - $58,000 (USD) Full time3 weeks ago
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These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. · The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, bu ...
Edison $16.50 - $29.50 (USD)1 month ago
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The Service Center Associate is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, · Develop and maintain in-depth product knowledge of core personal lines of products (Au ...
Woodbridge $45,000 - $58,000 (USD)1 month ago
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+ Job Summary + · NAPA Auto Parts seeks a skilled Warehouse Associate to join our team. Our associates perform various tasks including receiving, replenishing, picking and loading products. · + ResponsibilitiesReceiving – Unload inbound shipments safely and move product to storag ...
South Plainfield, NJ Part time1 month ago
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The Service Center Associate is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, providing guidance, and maintaining a thorough understanding of our core products, inclu ...
Woodbridge $32,000 - $52,000 (USD) per year4 days ago
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The Service Center Associate is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, providing guidance, and maintaining a thorough understanding of our core products, inclu ...
Woodbridge, NJ $32,000 - $52,000 (USD) per year4 days ago
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The Service Center Associate is responsible for supporting and retaining personal lines insurance customers by delivering exceptional service, providing guidance, and maintaining in-depth product knowledge of core products across all states they operate. · Develop and maintain in ...
Woodbridge, NJ1 month ago
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The Welcome Center associate is responsible for the efficient day-to-day inbound/outbound carrier verification process as directed by the Supervisor. · ...
Plainfield Full time1 month ago
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· *HIRING FOR MULTIPLE LOCATIONS - BROOKLYN AND MANHATTAN* · The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. We are currently hiring for 8 locations throughout Brooklyn and Manhattan. · The Center ...
Brooklyn, NY $38,000 - $62,000 (USD) per year1 week ago
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The Part-time Center Associate delivers world-class customer service to all retail customers. · ...
Brooklyn, NY1 month ago
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NAPA Auto Parts is seeking a skilled and energetic Warehouse Associate to join our growing team of professionals. Our warehouse associates perform a variety of tasks including receiving, replenishing, picking, and loading products. · ...
South Plainfield Part time1 month ago
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NAPA Auto Parts is seeking a skilled and energetic Warehouse Associate to join our growing team of professionals. · We are looking for someone who can work in a fast-paced environment and meet productivity targets. · The ideal candidate will have the stamina to stand and walk for ...
South Plainfield, NJ1 month ago
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What you'll be doing · Ensure daily Core & Support activities (Unloading containers, Receiving, Picking, Staging, Shipping, Special Orders, Quality Control, etc.) are completed on time & in full. · Propose & lead various initiatives and process improvements pertaining to all FC a ...
South Brunswick Township, NJ $28,000 - $42,000 (USD) per year4 days ago
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This position is responsible for greeting customers and managing the customer storage pick-up process. ...
Avenel $16.02 - $22.45 (USD)1 month ago
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Job Summary · The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmenta ...
Piscataway $20 - $25 (USD)1 week ago
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Description · Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores · At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences ...
South Plainfield, NJ22 hours ago
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We are currently looking for a Fulfillment Center Associate in our new fulfillment center on 11 Nicholas Ct, South Brunswick, · NG08810, USA.This position represents an excellent opportunity to actively participate in the development of a young Canadian start-up and the creation ...
Dayton3 weeks ago
- Work in company
Associate Director of Campus Venues, Performing Arts Center
Only for registered members
The Associate Director of Campus Venues is responsible for the daily operation and strategic planning of the College Theater.The position provides comprehensive leadership for all aspects of theater operations, including event coordination, staffing, budgeting, maintenance and ex ...
Edison, NJ1 month ago
- Work in company
Associate Director of Campus Venues, Performing Arts Center
Only for registered members
The Associate Director of Campus Venues, Performing Arts Center is responsible for the daily operation strategic planning and long-term sustainability of the College Theater. Reporting directly to the Director of Events & Media Services this role provides comprehensive leadership ...
Edison Full time1 month ago
Contact Call Center Associate - Piscataway - APN Consulting
Description
PN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Direct Client Requirement
Position: Temporary Contact Call Center Associate
Location: Piscataway, NJ 08854
Duration: 12 Months Contract
Hybrid Schedule (3 days on site, 2 days remote) once fully trained
Shift: 8 am-4:30 pm
Job Summary:
The Contact Center Associate will be responsible to service and troubleshooting Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications.
The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers. This position is under general supervision and typically reports to a Supervisor.
Essential Functions:
Typical tasks include but are not limited to:
Education and Experience:
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Temporary Contact Call Center Associate
Only for registered members United States - New Jersey - Piscataway
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Service Center Associate
Full time Only for registered members Woodbridge Township
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Service Center Associate
Full time Only for registered members Woodbridge Township
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Auto Care Center Team Associate
Only for registered members Edison
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Service Center Associate
Only for registered members Woodbridge
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Warehouse Distribution Center Associate
Part time Only for registered members South Plainfield, NJ
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Service Center Associate
Plymouth Rock Assurance- Woodbridge
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Service Center Associate
Only for registered members Woodbridge, NJ
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Service Center Associate
Only for registered members Woodbridge, NJ
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Welcome Center Associate
Full time Only for registered members Plainfield
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Center Associate
Only for registered members Brooklyn, NY
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Center Associate
Only for registered members Brooklyn, NY
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Warehouse Distribution Center Associate
Part time Only for registered members South Plainfield
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Warehouse Distribution Center Associate
Only for registered members South Plainfield, NJ
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Fulfillment Center Associate
Only for registered members South Brunswick Township, NJ
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Command Center Associate
Only for registered members Avenel
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Temporary Contact Call Center Associate
Only for registered members Piscataway
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Retail Sales Associate-HADLEY CENTER
Only for registered members South Plainfield, NJ
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Fulfillment Center Associate
Only for registered members Dayton
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Associate Director of Campus Venues, Performing Arts Center
Only for registered members Edison, NJ
-
Associate Director of Campus Venues, Performing Arts Center
Full time Only for registered members Edison