Desktop Support Engineer - Houston
1 month ago

Job summary
The position will play a key role in two primary areas: desktop support and system administration for business applications.This includes assisting users with IT Service Desk related issues, troubleshooting hardware/software problems on servers and workstations, and maintaining inventory for all Houston based IT infrastructure/equipment/devices.
Responsibilities also include acting as system administrator within various business critical applications to support customer service with operational excellence ensuring appropriate service levels are achieved.
Additional tasks may involve establishing best in class customer service levels ensuring support services are delivered appropriately.
Job description
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