Customer Accounts Manager - Brentwood - Aarons

    Aarons
    Aarons Brentwood

    1 day ago

    $65,000 - $120,000 (USD) per year *
    Description

    Customer Accounts Manager


    Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with a primary goal of achieving company standards for collections and lease renewals. They strategically influence team performance to help customers achieve ownership goals, assuming various job functions under the direction of the General Manager.



    Key Responsibilities


    • Maintain customers' accounts, including updating customer information in store computer systems and documenting payment appointments
    • Build authentic relationships to support customers in their ownership goals and drive sales
    • Counsel customers on timely lease/merchandise renewals, ensuring accurate lease agreements are reviewed and closed
    • Contact non-renewing customers through phone or home visits, maintaining consistent communication/li>Manage entire account staff to meet daily, weekly, monthly departmental goals/li>Safely operate company vehicles/load/store merchandise; assist Sales Team as needed


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    * This salary range is an estimation made by beBee
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