User Support Analyst - Jackson

Only for registered members Jackson, United States

1 day ago

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Job summary

This position may be filled as a Level I, II or III. The purpose of this job is to have a central point for all employees to call for reporting problems with mainframe applications and hardware, PC applications and hardware, data and voice communications, and IT security onboarding.

Responsibilities

  • Answers questions and resolves issues with Remote access
  • Answers questions and resolves issues with Host, OnDemand and Document Image
  • Answers questions and resolves issues with Hardware Support
  • Answers questions and resolves issues with Printing

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