Customer Care Representative - Atlanta
1 week ago
Build a better career with MSC.
Serving customers and our community starts with the best people doing their best work.+Responsibilities
- Troubleshoots and resolves complex customer issues & concerns (including but not limited to billing, credits, returns, payments, sourcing, pricing, availability product recommendations & account related questions)
- Provides guidance and support to associates needing assistance with the resolution of customer issues.
- Achieves the goal expectations of the role including but not limited to quality sales quote conversion upselling & productivity measurements.
Job description
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